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Knud Jensen Ted Rogers School of Management, Ryerson University. Industry Dynamics and Change. Understanding how to grow requires an in-depth understanding and clarification of the external environment in which the organization exists. Industry Dynamics and Change.
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Knud Jensen Ted Rogers School of Management, Ryerson University Industry Dynamics and Change
Understanding how to grow requires an in-depth understanding and clarification of the external environment in which the organization exists. Industry Dynamics and Change
Information about the following is important: Industry Market Industry structure Competitors Buyers/consumers Technology Information is Important
Where are we currently? Where do we want to go? How do we get there? The Big Three
Asking why? – questions basic beliefs and gets to the real cause of problems, issues, roadblocks, etc. Challenges lead to insight Toyota’s 5 whys The Why of Why?
Externally Focused Questions: How and at what pace is the company’s market evolving? What factors are driving market change and what impact will they have? What are competitors up to? In what ways are competitive conditions growing stronger or weaker? What does the changing market and competitive landscape mean for the company’s business over the next five years and beyond? More Questions
To develop a deep understanding of where the company is now with respect to the external environment. To clarify the complex forces impacting on the company. Industry Dynamics and Change THE OBJECTIVES OF THE INFORMATION MUST ALWAYS BE KEPT IN MIND:
Example: Size and 2 – 5 years historical growth Simple growth trends can generate a lot of discussion Industry Dynamics and Change We need to understand magnitudes, market limitations, and most important, prospects for future growth.
Complexity: You may be part of one industry You may be part of several industries (via products/services, customers, suppliers) Industry Dynamics and Change
Tools For The Industry: Boundaries (What is your sandbox?) Industry structure Driving forces Key success factors Competitor analysis Maps Industry Dynamics and Change
Rivalry amongst competing sellers Threat of new competitors Threat of substitute products Supplier bargaining power Buyer bargaining power Analyzing Competitive Forces
Driving forces are variables that have the capacity to change not only demand, but also the very nature of an industry. Driving forces should be identified for your industry. Changes result in: Buyer behaviour modification Structural change Competitive reaction Product portfolios Disruptions Driving Forces
Demographics Technology Innovations, inventions Social and cultural changes New products/services Changes in buyer attitudes Government regulations, policy, changes in law Typical Driving Forces
Identify competitive characteristics that differentiate firms in your industry. Choose two possible axes that you consider appropriate. Some possible axes to consider are: Price/Quality (high, medium, low) Geographic coverage (local, national, international) Degree of vertical integration (none, partial, full) Product-line breadth (wide, average, low) Use of distribution channels (narrow, average, low) Degree of service offered (no-frills, limited, full) Strategic Group Map
Think about what it takes to be successful in your industry There are “must have” and there are “nice to have” Identify the gap or gaps that exist between your success factors and those in the industry If you want to grow, you have to fill the gaps KSFs are not stable and they are not equal, but they are necessary Key Success Factors (KSFs)
A summary of the characteristics of strengths, weaknesses, opportunities, and threats Strengths: Something we do well Valuable know-how Competitive capability Attributes Ventures, alliances SWOT
A summary of the characteristics of strengths, weaknesses, opportunities, and threats con’t Weaknesses: Something we do poorly A disadvantage A deficiency in expertise or competence Lack of assets (physical, human, intangible) Missing capabilities SWOT
A summary of the characteristics of strengths, weaknesses, opportunities, and threats con’t Opportunities: Best prospects Competitive advantage New customers, markets, products Change in industry structure SWOT
A summary of the characteristics of strengths, weaknesses, opportunities, and threats con’t Threats: Competitive behaviour New product/service Demographics Technology SWOT
A summary of the characteristics of strengths, weaknesses, opportunities, and threats con’t Growing From SWOT Analysis: Build on the organization’s strengths Recognize weaknesses and correct, where possible Take advantage of opportunities – this is what drives growth Recognize threats to the organization and take steps to minimize the effects SWOT
“Before executives can chart a new strategy, they must reach common understanding of the company’s current position.” W. Chan Kim and Renee Mauborgne