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The CQC strategy, which was launched in 2021, describes the organisation's aims for reducing health inequities and driving improvements for people who use services. The CQC is changing its operations to better meet its goals and make it more relevant to the way care is developed. Six evidence categories are used to show the CQC's types of evidence for understanding the quality of care given against a quality statement. Not everything will be released all at once. They will learn as they go, starting small and eventually implementing changes as they work with stakeholders. They will provide clarity about what it means for people at each stage by providing clear guidance and assistance, as well as telling the story through the voices of those involved to build trust in what they're doing.
From the start of August, the CQC will begin to phase in new elements of its approach. They will work with a small group of CQC colleagues and providers known as "early adopters. This group will be crucial in assisting them in fine-tuning how things work. Early adopters will receive specific guidance and help on their new approach at this stage of the process. August 2022 A small number of prospective home care providers who are registering with the CQC for the first time will be among the early adopters. They will be directed to a new portal to complete the new online registration process. The new single assessment framework will be used to assess their application.
The CQC has invited a small number of hospice providers and home care providers to be early adopters. These hospices can submit death notifications (SN16) to the CQC using the new portal. The new portal was designed to be as simple and user-friendly as possible. As a result, the CQC will be able to collect data in a structured format, allowing for faster and simpler analysis. During this period, all other providers will continue to work in the same way. They will be able to share how the early adopters are doing as well as the advantages that have been realised as a result of this new approach.
From September The CQC will expand its early adopter group to support a few GP practices, independent providers, and nursing homes. They will continue to develop features for these five types of services. They intend to include features such as Mental Health Act (SN17) and police notifications, as well as abuse and serious injuries (SN18). Providers that are early adopters can also update their CQC registration information. Some of the examples they hope to build are: The ability to add or remove a partner Inform the CQC about the cancellation Update statement of purpose Locations can be added or removed
The range of early adopters and processes will give the CQC enough cases to test the features and usability of their provider portal network. Every provider must use the new portal for the new approach to be successful. This simplifies interactions between the CQC and providers. It will also save time and ensure that the information they get is consistently and quickly analysed and responded to. When the provider portal becomes open to the public, a communications campaign will be launched to highlight the benefits of utilising it as well as the sign-up process. From October In addition to working to launch their new provider portal available to all providers, the CQC will begin conducting assessments with an early adopter group in October. As part of this, they will work in teams that combine all of the abilities and expertise of colleagues from all of the sectors they supervise. This will provide them with the best view of the area.
The CQC is updating its assessment process in order to become a smart regulator. This means more dynamic and flexible regulation to give up-to-date and high-quality information and ratings, better ways to work with the CQC, and more appropriate responses. They will not rely on set-piece inspections planned based on a provider's previous grade. Instead, this will be a continuous assessment process driven by the evidence they receive and collect proactively. This working method will assist the CQC in achieving its key strategic goal of providing an up-to-date view of quality. During this period, the CQC's core regulatory tasks will be carried out in the same way as for all other services. Early adopters begin to test their new ways of working in a real-world scenario with a small group to confirm everything is working well before rolling it out to all providers.
In 2023 The CQC intends to start the full implementation of its new regulatory approach in January. This means that all providers must: Will start to be regulated against the new single assessment framework Have relationships with the CQC team in their area and will use the new provider portal According to the CQC, "this is the continuation of an exciting journey as we enter a crucial phase of our transformation It also means that we will have the foundations to start looking at how we develop and implement our approach at the system level, with local authorities and integrated care systems.
More information on the CQC's single assessment framework can be found on their website. Our CQC Workshops at Care Agency Media are designed to help you register and prepare for inspection. We understand how important it is to receive positive ratings, so we've refined our support and training services to assist you. From CQC compliance to pre-inspection and inspection day, we handle it all. Call us at 0800 059 9908 for more information on how we can help you prepare for the CQC. If you are considering starting a care agency, but are unsure about where to begin, Care Agency Media can help. Our team will explain how to start a care agency in UK from scratch. We’re here to help you succeed.