Understanding CQC registration

1. Understanding CQC registration Summer 2012

2. Introduction to CQC

3. Why CQC regulates • CQC was created by the Health and Social Care Act 2008. • A new regulation systems for all healthcare and adult social care in England • Consistent approach across the sector

4. Why CQC regulates • People can expect services to meet essential standards of quality, protect their safety and respect their dignity and rights, wherever care is provided, wherever they live • Register, inspect, enforce, publish 4

5. What have we learned? • Different risk in different sectors • Tailor our approach to compliance • Journey of improvement, continue to work with each sector • Sectors are dynamic, important we are dynamic and responsive • Open dialogue 5

6. 1. Overview of registration

7. Legislation and standards CQC Parliament Dept of Health Care Quality Commission (Registration) Regulations 2009 Health and Social Care Act 2008 (Regulated Activities) Regulations 2010

8. Key concepts • CQC registers providerswho undertake regulated activitiesat locations and monitors their compliance with the essential standardsat each location • Just one form to cover all

9. What is a provider? • A provider is the legal entity that is legally responsible for: • - The regulated activities that are carried out • - Compliance with the essential standards of quality and safety • You will need to register as one of the following types of provider: • - Partnership • - Individual (single-handed GP) • - Organisation

10. What are regulated activities? • An activity related to care and treatment that requires registration with CQC • Most relevant for primary medical services are: • - Treatment of disease, disorder or injury • - Diagnostic and screening procedures • - Surgical procedures • - Maternity and midwifery services • - Family planning services

11. What is a location? • A place from where regulated activities are provided or managed • In most cases this will be your practice

12. The essential standards 1. Respecting & involving service users 2. Consent to care & treatment 4. Care & welfare of service users 5. Meeting nutritional needs 6. Co-operating with other providers 7. Safeguarding 8. Cleanliness & infection control 9. Management of medicines 10. Safety & suitability of premises 11. Safety & suitability of equipment 12. Requirements relating to workers 13. Staffing 14. Supporting staff 16. Assessing & monitoring quality 17. Complaints 21. Records

13. Key roles • Provider • Nominated individual (for organisations only) • Registered manager • For partnership, organisation or individual not it day-to-day charge • Has joint legal responsibility • In most cases we’d expect it to be a partner

14. Key phases up to April 2013 Guidance, events & engagement Sep – Dec 2012 July 2012 Sep – April 2013 April 2013 Feb – June 2012 Set up your registration account Application submission period CQC assesses applications Registration goes live

15. Your questions

16. Summary • As part of your application you will need to tell us about: • The type of provider you are • The regulated activities you carry out • Your locations • Your compliance with the essential standards

17. 2. The application process

18. Application overview • In July you can set up your online account using your 12 digit code. • We will ask you for some basic information. • Select your submission window. • You can access and amend your application at any time.

19. Application details • When completing the form you will need to select: • - The regulated activities you undertake • - The locations these are managed from • - Who manages them at these locations • Registered managers have to complete their own section

20. Declaration of compliance • Declare compliance or non-compliance with each of the essential standards. • You need to satisfy yourself that you have the evidence you require to declare compliance. • You do not need submit additional information with your application • If you declare non-compliance – you will need to submit an action plan.

21. GMC number or CRB check • Registered providers and registered managers must supply either: • a GMC number or • CQC-countersigned enhanced CRB. • We do not require other staff to have CRB for registration

22. Submitting your application • We will send you a 28-day statutory notification at the beginning of your submission window. • 10-day reminder before your submission window closes. • The window system ensures you have the support you need during the registration process. • You must submit within your chosen application window. 22

23. Submitting your application • You can delegate some of the form-filling to one other person • One person must be responsible for formal sign-off and submission – eg a partner • Make the declaration and submit

24. After submission • We’ll send you an acknowledgment and confirm the application is being processed • We use the information you have provided and consider other information we have received • If we have concerns we may ask for more information • We will assess your application and we will notify you of our decision

25. Your questions

26. Summary • All done online • One form for all your details • Integrated help within the form and further guidance on the website

27. 3. Preparing for registration

28. Preparation • Read and understand the regulations and our Essential Standards document • Think about your provider type, regulated activities, locations and who should be the registered manager • Check your internal systems and evidence • Identify who will lead on completing and pulling together the information for your application

29. Guidance Overview of registration Essential standards Scope of registration • Visit our website for more help and guidance

30. Support from CQC • National Customer Service Centre: • Phone: 03000 616161 • Email: 2012registration@cqc.org.uk

31. Your questions

32. Thank you for coming www.cqc.org.uk/register