ILLINOIS Market Profile

1. ILLINOIS Market Profile January 2014

2. ILLINOISMarket 20.9 Million Potential Customers Market Size: $21.7 Billion Potential Market

3. ILLINOISMarket Ambit Energy is the Retail Electric Supplier in the Common Wealth Edison territory (ComEd) and the Retail Gas Supplier or Alternative Gas Supplier in NICOR territory Account Description: • NICOR–10 digit numbers • ComEd– 10 digit number • Peoples Gas –13 digit number • North Shore Gas –13 digit number • Ameren –10 digit number • Customer will also need to know his/her “rate zone” to complete enrollment Invoicing-Ambit Energy does not generate an invoice, the Customer will receive an invoice from their delivery provider. Invoice is divided into two parts: • Supply Charge (provided by Ambit Energy) • Delivery Charge (Incumbent) NICOR, ComEd, Peoples Gas, North Shore Gas, and Ameren NO Credit Checks = No Deposits

4. ILLINOISFree Energy Our popular Free Energy Program has changed to give you more Free Energy – and more freedom! • Here’s the biggest change: No more clock! That means there’s no more deadline for gathering your 15 Customers, and no more deadline for replacing Customers! Just maintain 15 energized Customers in any month, and you earn a credit! And that doesn’t mean 15 payments; calculations will now be based on average daily energy cost, instead. You can get more Free Energy, and we can now accommodate all bill schedules • Free Energy referral credit is sent via: • Ameren – Check • NICOR – Credit • ComEd – Check • Peoples Gas – Credit • North Shore Gas - Credit • For more information: PowerZone > Business Tools > Consultant Tools > Free Energy Program FAQ

5. ILLINOIS ComEd Electricity Product Budget Billing – Contact ComEd for more details. • 1-800-334-7661 • http://www.comed.com Residential Space Heating Customers • Please advise your Customers that Ambit Energy does not offer a Residential Space Heat rate • If they choose to switch, their rate will increase substantially • For more information please visit; http://whois.domaintools.com/comedpowerpath.com

6. ILLINOIS ComEd Electricity Product Ambit Energy will reject ComEd orders if a Customer is on one of these Assistance Programs and will lose the program benefits: • The Low Income Home Energy Assistance Program (LIHEAP) • ComEd Helps Activated Military Personnel (C.H.A.M.P.) • Helping Hand Contact ComEd for more information • 1-800-334-7661 • http://www.comed.com

7. ILLINOIS ComEd Electricity Product

8. ILLINOISNICOR Gas Product Budget Billing- Customers in the NICOR service territory are not eligible for budget billing for the supply charge through Ambit. Must contact NICOR to enroll in the delivery portion • 1-888-642-6748 or http://www.nicor.com • Ambit Energy does not offer a special discount rate for residential heating customers • Winter Rate Freeze Plans are NOT available for 2012 • NICOR does not offer an Ambit Certified Green Plan

9. ILLINOISNICOR Gas Product Customer Select Program- free and voluntary program offered that allows customers to choose their natural gas supplier • Customers must participate in the program in order to switch to Ambit Energy • Customer has 120 days to choose another supplier or they will remain on NICOR Gas service for one year If customer participates in this program: • Customer Select Charge is applied to the invoice • Based on usage- can vary each month • Customers pay this charge as a part of the over all Gas Supply Charge (not an additional charge) • Transportation Service Credit is applied to the invoice • Based on usage- can very each month • Credit is for certain costs that are included in Ambit Energy’s distribution rates and are not incurred by Customer Select Customers

10. ILLINOIS NICOR Gas Product Assistance Programs Accepted: The Low Income Home Energy Assistance Program (LIHEAP)- a government sponsored program that provides discount on electric & gas rates to qualified low- income Customers • Monetary relief is provided once per year to be used for energy bills • Eligibility is based on household size, location, and income • LIHEAP agency makes payments to the energy provider

11. ILLINOIS NICOR Gas Product Guaranteed Savings Plan- 5% first 2 months and a minimum of 1% savings over 12 months • If the customer does not receive at least 1%, the customer will receive a check for the difference (supply portion only) Ambit Winder Rate Freeze Plan- if a customer was previously on a Ambit Winter Rate Freeze Plan, on 5-1-2011 the rate automatically rolled to the Guaranteed Savings Plan

12. ILLINOISPeoples Gas Product Budget Billing – Customers in the Peoples Gas service territory are eligible for budget billing • Must enroll through Peoples Gas Illinois at (866) 556-6001 • Winter Rate Freeze Plans are NOT available for 2012

13. ILLINOISPeoples Gas Product *Customers will roll over to variable plan when their term plan expires, unless a new term is selected.

14. ILLINOISPeoples Gas Small Commercial Product *Customers will roll over to variable plan when their term plan expires, unless a new term is selected.

15. ILLINOISAmeren Electric Product Budget Billing- Customers in the Ameren service territory are not eligible for budget billing for the supply charge through Ambit. • Please contact Ameren at 1-800- 755-5000 or http://www.ameren.com Rate Zones- Customers in Ameren must have both the Account Number and the Rate Zone to complete the enrollment process. The 4 Rate Zones: • Rate Zone I • Rate Zone IME • Rate Zone II • Rate Zone III If the incorrect rate zone is selected the system will automatically correct it, however this could cause the product and/or rate to change

16. ILLINOISAmeren Product *Customers will roll over to variable plan when their term plan expires, unless a new term is selected.

17. ILLINOISRates • All RATES are listed in PowerZone • Located in the Business Tools Tab > Advertising Tool Kit > Customer Flyers

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