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Acer Corp Presentation: TD Client Systems Partner Summit

Acer Corp Presentation: TD Client Systems Partner Summit. The Acer Advantage. # 2 PC vendor in the World* # 1 Notebook vendor in the World** # 1 Netbook vendor in the World* # 2 LCD vendor in the World* PC World ranked Acer # 2 in annual service & reliability for DT & NB in 2009

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Acer Corp Presentation: TD Client Systems Partner Summit

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  1. Acer Corp Presentation: TD Client Systems Partner Summit

  2. The Acer Advantage • # 2 PC vendor in the World* • # 1 Notebook vendor in the World** • # 1 Netbook vendor in the World* • # 2 LCD vendor in the World* • PC World ranked Acer # 2 in annual service & reliability for DT & NB in 2009 *Gartner preliminary q1 2010 **BusinessWeek & Bloomberg May 2010

  3. WW Total PC Market ShareTop Vendors 40.1% YoY growth Overall market growth: 22.0% Source: Gartner PC Quarterly Statistics 4Q 2009 Source: Gartner PC Quarterly Statistics 2Q 2009

  4. WW Mobile Market ShareTop Vendors 44.0% YoY growth Overall market growth: 34.6% Source: Gartner PC Quarterly Statistics 4Q 2009 Source: Gartner PC Quarterly Statistics 2Q 2009

  5. Why Sell Acer! • Top Quality products at Affordable price points - Acer’s aggressive price pts are achieved by low overhead, not lower quality components like some other price leaders. • Acer doesn’t sell Direct….ever! • Deal Registration = margin protection. • Acer Service & Support: - US based tech support – Temple, TX ( accounts w/ 250+ Acer units under warranty )

  6. Genius Buys Program

  7. Acer Solutions

  8. Acer Solutions Acer LCD Displays • Sizes Available from 17”- 27” square and wide • THREE year warranty on ALL models • EPEAT Silver • Portrait and Landscape • VGA, DVI, HDMI, USB • LED, touch-screen, 3-D

  9. Acer Solutions Acer Notebooks • TravelMate “Business / Pro “ Core i7, i5, i3 + 7-8 hr battery life • Extensa “Value / Pro “ Core 2 Duo / Dual core • Aspire One mini netbook #1 in the world • Aspire ( retail OS )

  10. What the Competition is saying…. “... it's not a space, as it exists today, that we're interested in, nor do we believe that customers in the long term would be interested in.” “People that want a small computer (so to speak) that does browsing and e-mail might want to buy an iPod touch or an iPhone.” "For a replacement machine or for a high-end machine, it's not what we'd recommend." …Dell's comment is odd because his company offers a variety of Netbooks, including several with tiny 10-inch screens he seems to hold in disdain. It's not every day that a CEO badmouths his company's wares.

  11. Product Positioning Solutions All in One Nettops Corporate Class DT 6 Series - BTO Intel VPro enabled* MiniTower / SFF TAA compliant TPM Chip EPEAT Silver* Core i 7 / discrete gpu AMD / Intel MiniTower / SFF / USFF Energy Star EPEAT Silver* TPM Security 3 years warranty Mainstream Veriton 4 Series $499 ~ $719 core i 5 / i 3 OPP Veriton 2 Series Intel Based MiniTower / SFF Price / Specs $419 ~ $549 core i 3 / C2D * Depending on configuration

  12. Acer – New Solutions Acer Nettop • Space saving, thin client solution • Four unique models to choose from • Ships with a vesa plate. • OPP $199

  13. Acer - New Solutions Acer All-in-One Desktop • Desktop PC with 18.5" or 23” widescreen LCD • Ideal for space conscience environments • Touch screen options available • OPP $499

  14. Acer - New Solutions Acer Projectors • X1161-3D Value Pojector$475 • X1261-3D Value Projector $599 • P3250 Portable Projector $829 • P5271 Professional Projector $909 • 5th largest projector mfr in the world – 57.5% growth in 2009, most / fastest growth in this category.

  15. New Acer eReader- August 2010

  16. Acer Customer Service

  17. Acer Notebook Reliability and Service Source: PC World- January 2010 http://www.pcworld.com/article/187407-3/reliability_and_service_2009_technologys_most_and_least_reliable_brands.html#laptops Source: PC World, January 2010

  18. Acer Desktop Reliability and Service Source: PC World- January 2010 http://www.pcworld.com/article/187407-3/reliability_and_service_2009_technologys_most_and_least_reliable_brands.html#laptops Source: PC World, January 2010

  19. Acer Service Corporation Temple, Texas service facilities 62k sq ft 32k sq ft Main Campus (Premier group) Logistics 1 20k sq ft 60k sq ft Acer Service Repair Center Logistics 2

  20. Acer Temple Texas Customer Interaction Centers 100+ technicians (Acer employees) Premier Group Average tenure: 5+ years Critical Functions Customer service/support Quality management Intelligent routing Case-based reasoning Knowledge repositories Spare parts ordering Depot repair service requests Dedicated 1-800 numbers for corporate accounts Premier level 1 support for corporate accounts 95% of spare parts ship same day 85% of depot repairs ship next day

  21. New Education Website

  22. School Library Technology Makeover Contest • Nominations were received from more than 1200 schools nationwide. • Video and photo submissions • Finalists posted on Acer Education website • Over 76,000 Votes

  23. Thank you.Questions?

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