JET

1. JET “Joint Electronic Transfer”

2. Who we are • Miles Freeman, Health Partnerships Manager • Tony Ellis, IT Manager Social Services • Beverley McDonald, GP and PCG IT lead

3. Geoff Alltimes, Director of Social Services

4. OUR E-GOVERNMENT PEDIGREE • On-line Electronic Care packages • New in-house web-based Client Index system (XML compatible) • Residential Care orders • Council-wide e-payments • Web Based Training (WBT) • On-line recruitment system (in partnership with iMPOWER www.impower.co.uk) • Corporate Gazetteer/Geographical Information System (GIS)

5. Current Situation Social Services NHS, GP’s • Client Info • Name • Address • Health Details • Client Info • Name • Address • Health Details Housing Benefits

6. What we intend to do • Newsflash! • Client data exchange • Secure web based data exchange between Health Practioners and LBHF • Information/guidance data exchange • Fully compatible with NHS Plan, Information for Social Care and E- Government agenda • Cross agency • Builds on current applications, data sets and business processes • Project aims are: Security, Accessibility, Simplicity and Flexibility

7. Extranet Our Solution Council Services NHS, GP’s • Client Info • Name • Address • Health Details • Client Info • Name • Address • Health Details Housing Benefits

8. Health Centre GP’s home Firewall Goes to WWW page via secret URL Login to Secure Extranet area Login again Login again SSD Data e.g. client referral info Health information Pages Other council databases

9. Access to SSD client data (OASSIS) Recent hospital discharge Secure Service Booking Area Enter Password here... All Client data on the extranet will be encrypted to prevent unauthorised use of data E.g. Blue Badge form Confirmation for diabetics Emergency Housing Medical GP Pick Up Page for each surgery All the Meals on Wheels data is stored in this frame. Questions & Answer page GP & SSD Discussion Page Guidance & Policy Links Page The columns represent : B - Blind register. D - Deaf register. M - Mental Health. P - Physical disability. L - Learning Difficulties. Click here to search with the given information …then click here Meals on Wheels E.g. Richford Gate would only see Blue Badge applications for their clients SSD Contacts & secure email Health Information Pages

10. HOW WE WILL DO IT • Identify business process • Consultation with all clients • Consultation with partners • Data match Social Service client data with NHS Ref tracing service • Internet based secure Extranet area for GPs to exchange information, host a question and answer page. • Integrated into council website

11. Client Involvement • Already started with involvement of BGOP members • Client approval for linking data • Databases upgraded to record permission to share • Full audit trail on who accesses data and when • Clients updated on progress • Client evaluation survey on project • "Just once" notification of life cycle event e.g. client moved

12. Client Benefits • Access council services from multiple sites • Multiple services from a single site • Faster, flexible service • Better information, more appropriate service • Solutions lays foundation for client accessing their information (Caldicott)

13. Clients comes into GP surgery with various symptoms including problems with their diet After further tests the client is diagnosed as diabetic and GP can advise SSD on dietary requirements GP can check whether the client has a MOW service GP can now check on the type of meals that the client is getting. X MOW Example

14. Our vision in practice

15. Improved Clinical & Social Care • Secure single access point for Social services client Information for GP’s • GP’s will be able to update client’s regarding patients position in referral/assessment/management pathway • Immediate access for HCW to a particular patients care package • GP’s will be able to easily refer client’s for services and monitor service changes • Less time chasing person that holds the information in Social services • More opportunities to access information that will assist our clients in a simple and responsive manner • Increase knowledge among health care workers about services that are available

16. GP Benefits • Supports the overall stategy of integrated care and would be a step in developing the Electronic Health Record • Patient care will become patient centred and more holistic • GP’s will be able to concentrate on patient care rather than phoning SSD • Client information will be available 24 hours rather than just working hours • Less paper flying around so less admin time required at surgeries

17. Datamatch with NHS REF Tracing service OASSIS customisation Clientconsultation "Live date" Jun Jul Aug Sep Oct Project Plan - Phase 1Budget - £73k Datamatch with EHH GP data Extranet development

18. System/practice changes required after evaluation Rollout to other health centres Client consultation Oct Nov Dec Jan Feb Mar Project Plan - Phase 2 Evaluation of pilot

19. Scaleability • Business problem common to all. Solution common to all • Web based solution • Low rollout cost • Works with legacy data systems • Future proof process that can cope with changes in policy/practice. • Extranet web area is as scaleable as the Health practitioners want. They will dictate content and access

20. Health Authority Health Authority Social Services Single Health Authority Health Authority Health Authority Brent Hammersmith GP’s Ealing Westminster PCT GP’s Community Trusts Hounslow K&C Changing Map

21. Summary • Secure • Accessible • Simple • Flexible • Achievable