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Dive into the impactful shift catalyzed by information technology in white-collar work, paralleling historical revolutions in farming and factories. Follow key insights from industry experts and projections for the future. Discover how this revolution is reshaping global economies and business landscapes, portending a dynamic evolution in work structures and corporate dynamics. Explore the interplay of technical and social forces, redefining traditional roles and industries.
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The 4th information revolution . . . • 3000 BC Mesopotamia • 1300 BC China • 1450 AD Germany
The Technology is here!!!!!!! “Information technology is now, but just now, capable of revolutionizing white collar work the same way earlier technologies revolutionized the farm and the factory. Hold onto your hats white collar workers, nothing will ever be the same.”
Mining in Minnesota 1960 284 Mines 48,000 Employees 2000 7 Mines 6,700 Employees
“There’s going to be a fundamental change in the global economy unlike anything we have had since the cavemen began bartering.”Arnold Baker, Chief Economist, Sandia National Laboratory
“The period 2000-2002 will bring the single greatest change in worldwide economic and business conditions since we came down from the trees.”David Schneider & Grady Means, MetaCapitalism
“It used to be that the big ate the small. Now the fast eat the slow.”Geoff Yang, IVP/ (Institutional Venture Partners)
“The corporation as we know it, which is now 120 years old, is not likely to survive the next 25 years. Legally and financially, yes, but not structurally and economically.”Peter Drucker, Business 2.0 (08.00)
WWW. Technical Forces
$7.4 trillion by 2004. Source: Gartner Group
22 pages per second 316,800 Source: Gartner Group
“ALL OF THESE ‘CONVERSATIONS’ TODAY ABOUT ‘THE WEB’ WILL APPEAR SO BLOODY DAMN SILLY AND PEDESTRIAN TEN … FIVE? … THREE? …YEARS FROM NOW.” — Tom Peters (11-99) P.S.: Read Ray Kurzweil’s The Age of Spiritual Machines: When Computers Exceed Human Intelligence
WWW. White Collar Robots Technical Forces
White Collar Robots ATM’s Movie Tickets 1 (800) 555-1212
Banking Industry “Banking is necessary. Banks are not.”Dick Kovacevich, Norwest/ Wells
Travel Industry 52.2 / 15.5
Sales People 8 Million 18Million
Sales People “We are not seeing the death of sales people, but the death of sales forces.”Neil Rackham Huthwaite Associates
Purchasing 600 900 1200
Purchasing at Bentonville • Facts - 75%/5% • Decision - 8 or 100 • Policy - No sales people allowed
February 27, 2000, Announcement Ford, GM & Daimler-Chrysler, arch enemies for nearly a century - create an Internet supplier Marketplace/Virtual Marketspace.
Human Resource Dept. 1/100to1/500
Human Resource Dept. 1/40to1/680
Education “Education over the internet is going to be so big, it’s going to make E-mail usage look like a rounding error .”John Chambers CEO, Cisco Systems Inc.
Education “My best guess is that these schools will be about as successful as Digital Equipment was in competition with Dell.”Clayton Christensen Harvard Business School
Information Distribution Video Music Libraries
WWW. White Collar Robots E R P Technical Forces
“UPS used to be a trucking company with technology. Now it’s a technology company with trucks.”Forbes (1-00), on UPS’s $11B spent on IS in the 90s; UPS was Forbes’ “Company of the Year”
“Where are you?” Hell-o “How are you?”
Dilbert Work/Life Balance Talent Wars Social Forces
White-collar Revolution
New Work: Core Model Dilbert White Collar Robots Work/Life Balance WWW. Talent Wars E R P Social Forces Technical Forces White Collar Revolution
New Work: Core Model White Collar Revolution New Employee New Organization New Work
White-collar Revolution
New Work: Core Model White Collar Revolution New Employee PSF 1.0 New Work