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Intercultural Training. Didactic- Cognitive Lectures Readings Videos, DVD Case studies Self-assessment Critical incidents. Experiential-Active Role plays Simulations Exercises Immersion. Training Process. Culture General. Culture Specific. Training Content. Training Objectives.
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Didactic- Cognitive Lectures Readings Videos, DVD Case studies Self-assessment Critical incidents Experiential-Active Role plays Simulations Exercises Immersion Training Process
Culture General Culture Specific Training Content
Training Objectives • Knowledge • Skills • Attitudes
Examples of ICT • Self-assessment: CCAI, CQ • Critical incidents: Intercultural Sensitiser • Simulation: Barnga, Bafa-Bafa • Mixed methods: ExcelL
Evaluation of ICT • Improved intercultural skills • Better job performance • Decreased stress • Better interpersonal relations in culturally diverse work groups • Decreased negative stereotypes • Increased self confidence
Methods per se are neutral. In themselves, methods are not pleasant or threatening or sentimental or idealistic -but the content and the trainers can be. Fowler & Blohm, 2006