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Intel's Metadata Challenges and Initiatives for Knowledge Sharing and Collaboration

Explore Intel's efforts to support knowledge sharing and collaboration through cultural and environmental challenges. Learn about IT initiatives and support, library initiatives, business group initiatives, and the importance of metadata management. Discover the benefits of Intel's e-workforce strategy and the challenges faced in implementing standardized vocabulary and proving ROI.

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Intel's Metadata Challenges and Initiatives for Knowledge Sharing and Collaboration

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  1. Metadata @ Intel Global Corporate Circle DCMI Workshop September 28, 2003 Helen Josephine Intel Library

  2. Intel Culture and EnvironmentChallenges • Global company—sites; business groups; employees world-wide • Culture to support knowledge sharing and collaboration • Diverse styles of learning and collaboration • Business Group needs vary 9/28/03

  3. IT Initiatives and Support • Personal Productivity Tools • Collaborative workspaces • Knowledge Compass –experts database • MS Office Desktop • Knowledge Sharing Tools • Shared drives • Document repositories (Sharepoint) 9/28/03

  4. Library Initiatives • Operational Partnerships • Teaching and training on taxonomy and Dublin Core for IT KM groups • Consultations for business group projects on metatagging/taxonomy for shared document repositories • VRL • Internal repository • White papers, external published articles, internal conferences 9/28/03

  5. Business Group Initiatives • Next Generation Information Platform (NGIP)— • Sales and Marketing • E-Business Group • Finance, HR, IT • EMMA • Market Research Repository 9/28/03

  6. Business Group Initiatives • Enterprise Data Warehouse (eBusiness Group/) • Current enterprise metadata repository (MetRO) and the future metadata management solution. • Charter: seamless connection to the metadata management solution and responsible for documenting and maintaining metadata naming standards/content in the metadata repository.   9/28/03

  7. What is MetRO? Definition: • Tool to provide information about data (metadata) stored in data repositories throughout Intel. • Data includes such things as business definitions, technical definitions (data types, field lengths, etc) and mappings between the original source of the data and where it can be accessed. 9/28/03

  8. What is MetRO? MetRO brings in metadata from several sources including: • Databases - SQL 7.0, SQL 2000, Oracle, Teradata • Data Models - SilverRun, ERwin, ER Studio • Excel Templates - To bulk load metadata objects like Tables, Views, Entities, Attributes, etc. • Description Bulk Loader - For Table/Table Column and View/View Column descriptions. 9/28/03

  9. E-Workforce • Multi-year vision and key Intel IT strategy for organizational effectiveness and productivity. • Targeted to produce dramatic business results by developing and integrating knowledge worker and team collaboration processes and tools with Intel’s enterprise business processes: • mobile computing and communication • rich collaboration • advanced information access • knowledge and expertise leveraging • business intelligence • knowledge worker learning and productivity 9/28/03

  10. Metadata Challenges • Standardized vocabulary not available • Biz groups building their own as they migrate to KM tools such as Knowledge Compass or SharePoint or create new navigation schema for websites. • Tool to manage vocabulary with owners for updates and change control • working group exploring options • writing specifications • reviewing standards such as Dublin Core 9/28/03

  11. Metadata Challenges • Proving the ROI for company • KM Value initiative to provide ROI on knowledge sharing • Methodology and value measurement tool developed • Measurable business value as key success criteria • IT needs to reduce the cost of personal document storage and improve efficiencies • Development of MyShared Docs tool for integration with Office 2003/SharePoint) 9/28/03

  12. Conclusion • Internal stakeholders will need to work together on corporate-wide solutions • Requires training and culture change • Requires standards • Requires agreement from all 9/28/03

  13. Q&A 9/28/03

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