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Business-to-Business Marketing New Product Strategy. Haas School of Business UC Berkeley Fall 2008 Week 9 Zsolt Katona. 1. Overview. Week 3: Pricing Week 5: R&D Week 6: Sales Force Week 7: Differentiation Week 8: Branding Today: New Product Strategy Case Discussion: Biopure
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Business-to-Business MarketingNew Product Strategy Haas School of Business UC Berkeley Fall 2008 Week 9 Zsolt Katona 1
Overview • Week 3: Pricing • Week 5: R&D • Week 6: Sales Force • Week 7: Differentiation • Week 8: Branding • Today: New Product Strategy • Case Discussion: Biopure • A few thoughts on PLC • Industrat Decision 7 • Week 10: Key Account Management • Case: Wesco
Product Life Cycles (PLC) Beyond idiosyncratic factors, the demand of each category/product/brand follows a systematic (“bell-shaped”) pattern over time. Sales/ Period Introduction Growth Maturity Decline Sales Profits Time
The spread of products into U.S. households Sources: U.S. Bureau of Census (1970 and various years), Cellular Telecommunications Industry Association (1996), World Almanac and Book of Facts (1997)
THE FAST LEARNING PRODUCT LIFE CYCLES THE SLOW LEARNING PRODUCT LIFE CYCLE WITH A SIGNIFICANT RESIDUAL MARKET THE FAD THE FAD THE MARKET SPECIALTY THE INSTANT BUST THE ABORTED INTRODUCTION THE FASHION CYCLE THE PYRAMID CYCLE Regrowth periods Typical patterns
Theory behind PLC The diffusion of products, brands and innovations in general is mainly driven by a social process similar to the spread of an epidemic. Key elements: • “innovators” • “imitators” • “word of mouth” communication
The Bass model Describes sales, s, at time t as a function of cumulative sales, S: Where: a: innovation coefficient b: imitation coefficient M: market potential
Innovator characteristics(consumer goods) • wealthier • younger • more educated • “cosmopolitan” • mobile • risk takers • “opinion leaders”
Industrial innovators • larger firms • financially powerful • faster growing • with high R&D spending • with a younger CEO
What promotes diffusion?(consumer markets) • homogeneity of social system • cultural norms (religion) • language • ethnic homogeneity • social mobility • “density” of social system • physical and social mobility within the social system • wealth
What promotes diffusion in industrial markets? • homogeneity of customer base • industry concentration/globalization • “intermediate” level of competition • level of professionalization • Mobility of employees
Takeaway Demand for existing similar products might be significantly different than for a new product Carefully analyze decision makers and segments, when introducing a new product Product Life Cycle largely depends on your customer’s product’s success. Do not naturally expect the typical diffusion curve in B2B 13
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