660 likes | 825 Views
BUSINESS TO BUSINESS MARKETING. Ing. Lucia Bar tková, PhD. PRICE IN B2B MARKETING. PRICE. as equivalent , has to be paid for product reward to company for product or service supply monetary expression of product value instrument for value measuring and comparison.
E N D
BUSINESS TO BUSINESSMARKETING Ing. Lucia Bartková, PhD.
PRICE • as equivalent, has to be paid for product • reward to company for product or service supply • monetary expression of product value • instrument for value measuring and comparison
PRICE MIX COMPONENTS • price setting process • price actualization • discounts • price strategies • payment tools • payment methods • price differentiations
PRICE AS… • rent • school fee • charge • interest • road tool • insurance • transport charge • royalty • salary • deposit • tax • membership fee • commission
FACTORS OF PRICE DECISION • internal factors • marketing goals • costs • marketing mix strategy • organization of price setting
FACTORS OF PRICE DECISION • external factors • market and demand character • competition • value perceived by customer • another factors
PRICE ADAPTATION • geographic aspect • price discounts • advertising pricing • discriminatory pricing • marketing mix pricing
GEOGRAPHIC ASPECT • distant locality, finance shortage… • barter • compensation deal • redeem (re-purchase) • counter-claim
PRICE DISCOUNTS • cash discounts given to everybody • cash discounts • bulk discounts • functional discounts • charge deduction
ADVERTISING PRICING • early purchase support • free service, guaranty extension • payment with low interest running • psychological price
DISCRIMINATORY PRICING • according to the segment • according to the product variant • according to the time • according to the place
MARKETING MIX PRICING • price of special supplements • fixed products • packages • secondary product • capitation
PAYMENT TOOLS • documentary credit • documentary collection • clear payment • bill of exchange • cheque • advance payment • leasing payment • e-commerce • bank guaranty • bank loan • supply loan • factoring, forfeiting
PRICE SPECIFICS • bigger sensibility to price • bigger amount of money • individual price calculation • price as result of compromise • price as result of relationships • price set by competition, tender • discounts providing • many payment tools • price is not always competing tool • price according to the law • state regulations
DISTRIBUTION • distribution = all activities allowing transfer of physical and dispositional right for product from one subject to another • distribution channels = groups of independent organizations participate in accessing products for another usage or end consumption • middlemen = members of distribution channel helping producers to search and obtain customers and to realize transactions
ARGUMENTS FOR USING DISTRIBUTION CHANNELS • economical advantages (spanning of distance, product completion) • solution of weaknesses in organization (lack of finance, lack of staff, lack of know-how, enterprise risk elimination) • customers’ expectations fulfilling
FUNCTIONS OF DISTRIBUTION CHANNEL • market research • marketing communication • contact obtaining • negotiations • range of goods transformation • physical distribution • risk acceptance • financing
producer consumer producer retail consumer producer wholesale retail consumer producer wholesale middleman retail consumer DISTRIBUTION CHANNEL CREATION ON B2C MARKET
TRENDS IN WHOLESALE • agreement with producer about expected functions of wholesaler • information obtaining about producer by visit, conference, sales exhibition • fulfilling obligations in payment discipline and in information providing towards producer • searching and offering services to customers remaining customer value
TRENDS IN RETAIL • new forms of retail and its combination • shorter life-cycle of some forms of retail • fast increase retail without selling places • increase of competition among the same and among different types of retail • wide-range of goods offering or specialty retailer ???
TRENDS IN RETAIL • shopping centers considered to be suite for “purchase under one roof” => • services as coffee-bars, tea-houses, children corners, bookshops, cinemas, restaurants • distributional channels are better and more professional managed • IT as important competing tool • big retailers with strong brands expansion from foreign countries
B2B consumer producer B2B consumer B2B distributor producer B2B distributor sales department B2B consumer producer sales agent B2B distributor B2B consumer producer DISTRIBUTION CHANNEL CREATION ON B2B MARKET
SUBJECT OF DISTRIBUTION CHANNEL ON B2B MARKET • producer = producing and delivering product • sales department = organization division of producer • sales agent = individual company • b2b distributor = businessman with industrial goods and raw materials with a network of b2b customers • b2b consumer = company buying raw materials and semi-products for another production or buying product for own consumption
FACTORS OF DISTRIBUTION CHANNEL SELECTION • purchase frequency • product differentiation • value of purchase unit • credit of brand • purchase bulk • technical complexity of product • investments to storehouses • consumers’ arrangement • type of market (b2b, b2c) • size of market • competition • consumers with specific requests
DISTRIBUTION CHANNELS ORGANIZATION • traditional • vertical • close • administrative • contractual • horizontal • multi-channel
DISTRIBUTION CHANNELS ORGANIZATION • traditional • individual producer, wholesaler and retailer • each of them try to maximize own profit • each of them works independently and don’t have dominant control in system
DISTRIBUTION CHANNELS ORGANIZATION • vertical • producer, wholesaler and retailer as one system, one is dominant (e. g. owner) • close (production and distribution in one owner unit) • administrative (size and power of one subject in system) • contractual
DISTRIBUTION CHANNELS ORGANIZATION • horizontal • two or more organizations connection • they don’t have enough capital, know-how or production capacities for individual business • permanent or temporary cooperation
DISTRIBUTION CHANNELS ORGANIZATION • multi-channel • combination of vertical and horizontal distribution channels • better market covering • lower distributional costs • comfortable purchase for customers • more efficient selling
LOGISTIC • physical distribution • orders processing • storage • inventories managing • carriage (speed, availability, safety, capacity, frequency, costs)
CARRIAGE • truck, air, railway, ship, sea • carriage by pipeline • combined carriage • piggyback (railway and truck) • fishyback (ship and truck) • trainship (train and ship) • airtruck (air and truck)
COVERING • railway wagons • oil-ducts, gas-ducts, pipelines • tanks, cisterns • barrels • pallets • boxes • ferryboats • containers • electrical networks • by air • technical progress
INCOTERMS • international trade • E (removal) – EXW • F (main carriage not paid) – FCA, FAS, FOB • C (main carriage paid) – CFR, CIF, CPT, CIP • D (arrival) – DAF, DES, DEQ, DDU, DDP
SPECIFICS OF DISTRIBUTION IN B2B MARKETING • more direct and shorter distributional channels • specific distributional channels • higher demand for capacity and type of carriage • higher demand for territorial covering by distributor • untraditional covering • direct sale require higher demands for selling staff
MARKETING COMMUNICATION • informing about products, their attributes, benefits, quality, value, usage, utility • listening, receiving suggestions and request of consumers
MARKETING COMMUNICATION MIX • integrated and controlled system of communication tools and methods for presentation of organization and its products to consumers • advertising, sales promotion, public relations, personal selling and direct marketing
ADVERTISING • any paid form of impersonal presentation and promotion of ideas, goods or services to target market • advertising strategy: • advertising goals setting • advertising message creation • media plan • budget for advertising plan realization • advertising effectiveness measuring
ADVERTISING STRATEGY • advertising goals setting • informative advertising • persuasive advertising • reminding advertising • supporting advertising
ADVERTISING STRATEGY • advertising message creation • according to the goals • effort to attract consumers’ interest • product attributes, features, usage presentation • profit achieving or costs saving for consumer • end b2b consumer or retailer
ADVERTISING STRATEGY • media plan • reach, frequency, effect, advantages, weaknesses of every medium • newspaper, journals, TV, radio, internet, address mail, bulletins, catalogues, brochure, folders, telephone, 3D items, untraditional forms (trucks, hot-air balloons, airships, transparent hung after airplane)
ADVERTISING STRATEGY • budget for advertising plan realization • goal of advertising campaign • product life-cycle stage • market share • competition and its communication • advertising frequency • substitute product influence
ADVERTISING STRATEGY • advertising effectiveness measuring • advertising effect on informedness, knowledge or preferences • advertising effect in relation to expenses and achieved results or to goals fulfilling • marketing research
SALES PROMOTION • package of motivational tools with short-term character created for faster of bigger purchase stimulation • sales promotion for customers • sales promotion for trade systems • other forms of sales promotion
SALES PROMOTION • sales promotion for customers • samples • coupons • discounts • presents • free trying of goods • product guarantees • product exhibiting and demonstration
SALES PROMOTION • sales promotion for trade systems • discount • charge deduction • free goods
SALES PROMOTION • other forms of sales promotion • trade fairs and exhibitions • selling competitions • advertising presents
PUBLIC RELATIONS • communication focused on forming of attitudes towards organization • goal is to create positive relationships of customer to organization and its products • programs focused on organization presentation, defense of organization's image or image of products