1 / 13

Learning to Embrace Hosted VoIP (SMB-03) Friday, October 13th, 2006 1:15-2:00pm Dan Hoffman

Learning to Embrace Hosted VoIP (SMB-03) Friday, October 13th, 2006 1:15-2:00pm Dan Hoffman President & CEO M5 Networks Contact: 877.88.GET.M5 president@m5net.com www.m5net.com. Businesses Are Choosing IP Phone Systems. IP Phone System Premise-based Phone System

carol-mcleod
Download Presentation

Learning to Embrace Hosted VoIP (SMB-03) Friday, October 13th, 2006 1:15-2:00pm Dan Hoffman

An Image/Link below is provided (as is) to download presentation Download Policy: Content on the Website is provided to you AS IS for your information and personal use and may not be sold / licensed / shared on other websites without getting consent from its author. Content is provided to you AS IS for your information and personal use only. Download presentation by click this link. While downloading, if for some reason you are not able to download a presentation, the publisher may have deleted the file from their server. During download, if you can't get a presentation, the file might be deleted by the publisher.

E N D

Presentation Transcript

  1. Learning to Embrace Hosted VoIP(SMB-03) Friday, October 13th, 2006 1:15-2:00pm Dan Hoffman President & CEO M5 Networks Contact: 877.88.GET.M5 president@m5net.com www.m5net.com

  2. Businesses Are Choosing IP Phone Systems • IP Phone System • Premise-based Phone System • Hosted IP Phone System • Hybrid Phone System • IP Phones • IP Connecting Locations • IP Phone Calls for Termination • Traditional Phone System • TDM • Centrex

  3. Percentage of U.S. Enterprises Using IP Telephony The “First Chasm” to Conduct Initial Trials of IP Telephony Has Essentially Been Crossed 80% 67% 54% 60% At Least 1 Site More than 5 sites 40% 40% The “Second Chasm” Between Initial Implementation & Committed Migration 16% 20% 20% 8% 3% 0% Over Half of US Enterprises Use IP Telephony Source: InfoTech

  4. This, in Itself, is a Reason to Go IP • Traditional phone systems supported less and less • No new investments in traditional phone systems • Great amount of new innovation and R&D in IP voice services • Complexity of the hybrid approach could be more trouble than its worth

  5. Expectations are Usually Hard $avings

  6. But It’s Not Always the Case…

  7. Moreover, IP systems carry new risks • More expensive systems, handsets • New software • New protocol conversions • IP Termination in its infancy • New Security Challenges • Converged LANS/WANs – QoS, likely infrastructure upgrade • New features = user behavior change • Expectations are high

  8. Providers can exploit IP to eliminate risk • True redundancy in local loop • Eliminating other single points of failure –building, closet, box, CO • Carefully measured response times and uptimes • Pricing model that scales costs • True multiple location solutions • Detail management (directories, 411, 911, caller ID, etc.) • Saving CFO and CTO time • Security

  9. And bring real benefits • Vertical industry applications • Business intelligence • Directory Management

  10. But beware of hidden project costs • Remote Call Forwarding (RCF) • LNP • LAN Wiring & Switching • Power Supply • Remote Phones • Directory Assistance (411) • Office-Wide Paging • Fax Solution • IP Addresses and renumbering

  11. IP Enables Outsourcing • Outsourcing can Save Time & Money • Higher Service Availability, SLAs, etc. • Improved Business Continuity • Simplified Vendor Management • Multiple locations networked • Leveraged Expertise • Training • Installation • Feature Deployment • Security • QoS • Vertical applications • Lower Initial & Ongoing Cost of Ownership • No need to purchase or maintain a phone system • Better line usage - ~30k/simultaneous stream • Better rates/minute without Telco dependencies • Efficient processes

  12. Questions

More Related