Non-Verbal Communication Habits and Distractions

1. Bell Ringer What are two non-verbal communication habits that are most distracting when someone is talking or presenting? Explain the behavior and why it is distracting.

2. Effective Communication

3. What is communication? • The imparting or exchange of information or news • Communication occurs • Verbally • Non verbally • In writing • Through technology

4. One way vs. Two way • One-Way Communication -a person sends a message to another person and no questions, feedback, or interaction follow • Good for giving simple directions • Fast but often less accurate than 2-way communication • Occurs a lot in marketing- (examples) • Two-Way Communication -the communicator & receiver interact • Good for problem solving

5. Effective two way communication diagram

6. Barriers to communication • Anything that causes a breakdown in communication • The use of jargon.. • Emotional barriers and taboos. • Lack of attention, interest, distractions, or irrelevance to the receiver. • Differences in perception and viewpoint. • Physical disabilities such as hearing problems or speech difficulties. • Physical barriers to non-verbal communication. • Language differences and the difficulty in understanding unfamiliar accents. • Expectations and prejudices which may lead to false assumptions or stereotyping.  • Cultural differences.  • OTHERS???

7. Why Body Language is Important • 7% of the meaning attached to our messages is conveyed through our choice of words. • 55% is conveyed through what is seen- body language. • 38% is conveyed through what is heard- tone of voice, vocal clarity, and verbal expressiveness.

8. What do you think when someone does this? • Looks at floor • Puts Hands on hips • Frowns • Rolls their eyes • Smiles  • Stomps

9. Definition of Body Language • Body Language is the gestures, postures, mannerisms, and eye contact through which a person communicates thoughts with others.

10. Body Language and Nonverbal Communication • Nonverbal communication is expressing yourself through body language. • In other words, body language is a way to communicate with someone without saying anything.

11. Types of Body Language • Facial expressions • Cues most people rely on in initial interactions • Reflect mood and personality • Strongly influence people’s reaction to each other • Identify the inner feelings of another person • Frown • Smile

12. Types of Body Language • Eye contact/eye movement • Transmit more information than any other part of the body. • Holding eye contact for a few seconds or avoiding eye contact altogether risks communicating indifference. • Gestures and posture • Send messages to people about how you are reacting to them and to the situation in which you find yourself.

13. Types of Body Language • Mannerisms and personal space • Has to do with your ability to make others comfortable • 4 zones of comfortable distances • Intimate distance- touching to 18 inches • Personal distance- 18 inches to 4 feet • Social distance- 4 to 12 feet • Public distance- 12 to 15 feet

14. Improving our communication • Improve language • Improve pronunciation • Work on voice variation to show emotion • Identify your body language habits and work to overcome • Read more • Listening skills • Think before you speak • Speak slowly • Use simple vocabulary • Look presentable and confident • Practice, practice, practice

15. How is technology affecting communication? • Communication can become more impersonal—interaction with a machine • Interpersonal skills may diminish—less tact, less graciousness • Non-verbal cues lacking • Alters social context • Easy to become overwhelmed with information

16. Key Vocabulary • Communication • One Way Communication • Two Way Communication • Sender • Receiver • Message • Feedback • Channel • Communication Barrier • Non Verbal Communication

17. Human Web Activity • Directions • Form a group of 8 • Ask each participant to form a circle and join right hands with another person in the group. Participants must choose someone who is not standing next to them. They then repeat this step with their left hand, choosing a different person not standing next to them. Instruct players to untangle themselves without letting go of hands. • To make the game more challenging or to temper take-charge personalities, prohibit speaking for select individuals or use props such as blindfolds. • Solution • Participants will use methods such as twisting, untwisting and stepping over each other to untie the web. Often the web is untied in a way that leaves some people facing outward from the circle and others inward. This is an acceptable solution.

18. Play Guesstures • Instructions • Divide into two teams. Teams don't have to be even. • The teams will alternate turns and send a different actor to Guessture each time. • Grab four cards from the blue deck when it's your turn to Guessture. There will be two words written on every card--pick one from each card you will act out. This gives you a total of four words to Guessture. • Get the Mimer-Timer on a table in front of you and open the arm. Push up the switch and wind it as far as it will go. • Place your four cards in the Mimer-Timer. Put them in order from easiest to hardest with the easiest on the left. • Start the timer by putting the arm down on the Mimer-Timer. Begin to Guessture and get your team to shout out the word on your card. • Grab the card once your team shouts out the word but be quick. If you're too slow the card will drop into the Mimer-Timer and you won't get any points for that word--even if your team guessed correctly. • Tally the points you were able to get your team to guess. Enter that number on the side of the Mimer-Timer under scene one. • Follow Steps 2 to 6 for team two. • Start scene two once everyone has Guesstured once. Choose cards from the red deck this time. Play continues as in Steps 2 to 7 for scene two. • Count all the points on the side of the Mimer-Timer after completing scene two. The team with the highest score wins.