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Services Futures SIG

Services Futures SIG. Charlie Bess – HP (Chair). Service Futures SIG Position Statement. As we enter a world of IT abundance Services will fundamentally shift -- how services are perceived and delivered will change Value is generated where the business and technology trends intersect

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Services Futures SIG

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  1. Services Futures SIG Charlie Bess – HP (Chair)

  2. Service Futures SIG Position Statement • As we enter a world of IT abundance Services will fundamentally shift -- how services are perceived and delivered will change • Value is generated where the business and technology trends intersect • Areas of conflict in requirements are where innovation will take place

  3. Service Futures SIG Objectives • Share perspectives on: • The drivers of change • The implications on for organizations and their offerings • What can be done to create the desired future instead of respond to it • Define a range of possible outcomes and implications for members • Enable members with information and opinions

  4. Service Futures SIG Challenges • More information, less time • More devices, greater consistency • Secure, collaborative • Low cost, high quality • Control, flexibility

  5. SIG Scope and Areas of Focus • Macro framework • Business Megatrends for Services space • Technical Drivers for change • Future State • Industry view • Horizontal segment view • Operational assessment • Gap Analysis • Validation of past performance • Predictions for the coming year

  6. Next steps • White Paper for this SIG • Needs SMEs for Panel/workshop/etc. • Define 4-5 major areas with sub topics • Invite other team members • Define futurist resources and collaboration sites, or create them if they do not already exist

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