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Great Colleges to Work For Survey: 2013 Results

Explore strengths and weaknesses of College of Charleston workplace satisfaction based on 2013 survey results. Identify areas for improvement and next steps for enhancing employee experience.

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Great Colleges to Work For Survey: 2013 Results

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  1. Great Colleges to Work For Survey: 2013 Results College of Charleston Faculty Senate Meeting September 10, 2013

  2. “Great Colleges” Survey Overview • Annual Survey Beginning in 2008 • Survey Administered by ModernThink (HR firm) • “Best Colleges” Recognized for Each Category by Chronicle of Higher Education • 227 Four-year Universities Participated for 2013 • Survey Distinguishes between Small, Medium, and Large Universities • First CofC Participation in 2013 • CofC Designated a Large University (10,000-plus students)

  3. College of Charleston Survey Overview • October 2012 Senate Resolution • Additional Expenses Approved by President and Provost • Sampling of Adjunct Faculty • Additional Reports Allowing More Data Analysis • Extracted Data vs. Full Data Sets • 750 Surveys Sent to Employees (March-April 2013) • 289 Surveys Returned (38.5% Response Rate) • 48% of Respondents Are Faculty

  4. 2013 Results: Initial Takeaways • College Not Recognized as High-Achieving • College Results Generally Lag Those for Most or All Comparison Groups • Faculty Generally Less Satisfied with College Than Other Groups (e.g., Administrators, Staff) • Faculty Satisfaction Varies by Faculty Rank and School • Faculty Responses Especially Unfavorable for Salaries, Benefits, Facilities, Staffing Levels, and Senior Leadership • Staff Responses Depend on Job Role (e.g., Exempt Staff) • Department Chairs/Immediate Supervisors Given Higher Marks by Faculty and Staff than Other Administrators • Adjunct Faculty Far More Positive than Roster Faculty

  5. 2013 Survey Results: Strengths for College of Charleston • No Results in the “Very Good to Excellent” Range • Results in “Good” Range for Four Categories • Pride (73%) • “I am proud to be part of this institution.” (76%) • “All things considered, this is a great place to work.” (68%) • Supervisors/Department Chairs (73%) • Job Satisfaction/Support (72%) • Professional Development (68%)

  6. 2013 Survey Results:Weaknesses for College of Charleston • Results in “Fair to Mediocre” Range for Eight Categories (e.g., Collaboration, Fairness) • Results in “Warrants Attention” or “Poor” Categories for Three Categories • Policies, Resources, and Efficiency (54%) • Faculty, Administration & Staff Relations (50%) • Senior Leadership (43%)

  7. 2013 Employee Comments • “What do you appreciate most about working at this institution?” • “What would make this institution a better place to work?”

  8. 2013 Comment Results: Strengths for College of Charleston • Beautiful Campus and City • History/Tradition • Academically Strong Students • Liberal Arts and Sciences Focus • Commitment to Undergraduate Instruction • Student-centered, Caring, Strong Faculty and Staff • Departmental Colleagues and Department Chairs (Faculty) • Good Supervisors and Colleagues (Staff)

  9. 2013 Comment Results: Weaknesses for College of Charleston • Uncompetitive Salaries (34%) • Inadequate Benefits (e.g., Tuition Reimbursement, Retirement Plans, Domestic Partner Benefits) (22%) • Administration (18%) • Facilities/Classrooms/Technology (10%) • President/President’s Office (7%) • Provost/Office of Academic Affairs (7%)

  10. Next Steps • 2013 as Baseline: Participate in 2014 Great Colleges Survey • Salaries and Benefits • Study Impact of Recent Salary Increases • Improve Salary Step Enhancements for Faculty Promotions • Propose Additional Salary Increases for Faculty and Staff • Develop Improved Recognition Programs • Advocate for Benefit Enhancements at State Level • Resources: Propose Further Increases in Operating Budgets • Facilities and IT: Pursue Improved IT and Classroom/Office Space • Administration: Work with Faculty and Staff Advisory Committees, Make Great Colleges Data Available for Review

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