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LESSON 7. Conduct a Counseling Session. TERMINAL LEARNING OBJECTIVE. Conduct a counseling session. THE SPIRIT OF COUNSELING. “ Assisting a soldier to resolve his/her problems ... contributes to good unit morale. This, in turn, assists you in accomplishing your mission. ”.
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LESSON 7 Conduct a Counseling Session
TERMINAL LEARNING OBJECTIVE Conduct a counseling session.
THE SPIRIT OF COUNSELING “Assisting a soldier to resolve his/her problems ... contributes to good unit morale. This, in turn, assists you in accomplishing your mission.”
TECHNIQUES FOR KEEPINGSOLDIER PERFORMANCEON-TRACK • On-the-spot praise. • On-the-spot correction. • Counsel soldier. • Solve performance problems.
COUNSELING STEPS Step Action 1 State the problem and standards. 2 Ask for a solution. 3 Develop an action plan.
WHEN TO COUNSEL? 1. On-the-spot corrections did not work. 2. Soldier has an attitude change that lasts one or more days. 3. Soldier goes from being a good soldier to getting into trouble. 4. Soldier is consistently not performing to standards.
WHEN TO COUNSEL?(CONT) 5. Any drastic change for the worse in soldier’s behavior. 6. Others tell you that soldier is having problems. 7. Soldier asks for your help.
SOLDIER REACTIONS 1. Nervousness. 2. Cooperation. 3. Rational disagreement. 4. “Too Easy” agreement.
SOLDIER REACTIONS (CONT) 5. Determination to argue. 6. Attempts to shift blame. 7. Loss of temper. 8. Desires to quit.
REVIEW Conduct a counseling session.
SUMMARY ACTION: 1. Spirit of Counseling 2. When to Counsel STEPS: 1. State the problem. 2. Ask for a solution. 3. Develop an action plan.