Agewell Foundation India

1. Agewell Foundation India Agewell is about celebrating old age, about respecting our elders, about giving them support and about knowing that there is life - even when old.

2. About Agewell Foundation • An NGO dedicated to the welfare of senior citizens across the country . Established in the year 1999 • Assist senior citizens to move surely but steadily from helplessness and self pity towards confidence, respect and mutual caring by bringing forth awareness and values in the young • Agewell volunteer teams include professionals, senior bureaucrats, university professors, artists, writers, judges & all those people who sincerely feel and work for the cause

3. Vision Agewell Foundation is committed to generate compassion and understanding within all to transform social attitudes towards the senior citizens, by empowering every person in living life fully.

4. Goals Agewell’s Goals are: • Bring awareness towards self, with a positive change in perceptions about Old Age • Evolve a sense of moral and social responsibility towards senior citizens • Advocate for the needs and rights of senior citizens • Infuse better interaction between the generations

5. The Facts - Worldwide • A demographic restructuring of the world populace is underway. • United Nations estimates put the number of those aged 60 plus at 600 million, i.e. 10 per cent of the world population. • The number is expected to go up by 2 billion by 2050. • The Economic Survey 2004, states that the elderly population (65 plus) is expected to “rise sharply by 2.6 per cent per annum from 45 million in 2000 to 76 million in 2020”.

6. The Facts - India • No. of Persons 60+ in India was 57 million in 1991 which is expected to reach 100 million mark during next decade. • 63% of the total elderly population is in age group of 60-69 years • 26% in age group of 70-79 years. • 11% in age group of 80 years and above. • National figures also indicate that incidence of widowhood is much higher among females who are 60+.

7. Senior Citizens - Priority Areas • Social Participation & Empowerment • Social integration • Macro-social change & development • Changing structures and functions of families, kin and community • Health And Well-being • Healthy ageing • Biomedical support • Physical and Psychological support • Improved quality of life

8. Senior Citizens - Priority Areas • Legal Security • Legal protection • Justice in time • Finance Empowerment • Financial security • Financial sustenance • Financial participation in the society

9. Ongoing Services • Helpline & Redressal Services • Agewell Helpline for senior citizens in Delhi • Agewell Helpline for senior citizens in Ahmedabad • Voluntary Activities • “ Aadhar ” ~Nationwide Voluntary Action Network • Psychological Trauma Centre • “ Sahyog ” - Trauma centre for senior citizens

10. Ongoing Services • Social Activities • “Share a Smile with Your Elders” – School Contact Program • Agewell Family Membership Scheme • Research Activities • Agewell Centre for Research & Advocacy for Needs & Rights of senior citizens

11. Contact Management Services • Inbound Help Line Services • Situation call supports • Emergency or Trauma call support • Abuse call support • Counseling services • Social, Family relationship or Residential issues • Query & response handling along with information dissemination • Senior citizens’ rights information • Pension schemes and related information • Local area doctors, hospitals & lawyers’ information • Agewell’s help and support in the local area

12. Contact Management Services • Outbound Helpline Services • Targeted phone campaigns in selective areas • Para-medic services • Para-legal services • Financial services • Insurance services

13. 619 Rest of India 117 Haryana 305 West Bengal 503 Uttar Pradesh 358 Tamilnadu Rajasthan 297 501 Orissa 451 Maharashtra Madhya Pradesh 288 514 Kerala 247 Karnataka 220 Jharkhand 399 Gujarat Bihar 479 454 Assam 583 Andhra Pradesh 0 100 200 300 400 500 600 700 Our Presence • 35 States & Union Territories of India • 540 Districts Across India • 6,300 + Dedicated Volunteers • 4.8 + Million Senior Citizens • 4,924 Self-help Groups • 3,52,011 Senior Citizens members of Self-help Groups Aadhar Volunteers’ Presence In India States

14. Research & Advocacy Center • Advocacy Issues • Needs & rights of older persons from their own perspective • Concern for welfare of elderly • Adequacy of economic resources in old age • Evolve and implement methodologies for better living conditions of older persons • Life cycle model of economic well-being • Old age generational & gender differences relating to economic status • Attempt to bridge intergenerational gap

15. Market Research • Currently underway: • Research: • Nationwide study of needs & rights of senior citizens from their own perspective • Issues of concern for welfare of senior citizens • Evolution and implement of new methodologies for improving living conditions of senior citizens • Analysis: • Gap analysis between intergenerational & Indian senior citizens’ condition and status • Data consolidations & analysis of issues faced by senior citizens since the year 1999

16. Residential Issues 10% Suggestions 10% Contact Management- Breakup Social Issues 34% Medical & Legal Issues 22% Financial,Pension & Insurance Issues 24%

17. Our Strengths • Infrastructure In Place • Help Line / Contact Center • National connectivity • 24 x7 x 365 operations • Capacity to handle 14,000+ calls per day • Team of paramedics & counselors • Patient Relationship Management software • Tele-medicine processes • Feet on Street • Counselors, volunteers & self-help groups • Retail distribution network at state, district, zila, town level

18. Activities in PipelineAwaiting Funds • Patient Care • Old age trauma mobile services • Old age and disability – an outreach initiative • Senior citizens and HIV/AIDS • Training Programs • Senior citizens as social communicators • Care giver, Old age management • Research • Senior citizens in prison and asylums • Linkage between adolescents and senior citizens • Interaction centers for senior citizens

19. Our Focus • To initiate a debate and identify the current perspectives and issues that are being experienced by the senior citizens in the country, culminating with applicable solutions to problem areas and present the same to the policy decision makers. • The symposiums address:- • Social needs (conducted on 12/04/06) • Medical needs (conducted on 30/06/06) • Legal needs (conducted on 08/09/06) • Financial needs (conducted on 03/11/06) • Emotional Needs (conducted on 11/05/07) • Re-Employment Opportunities (on 24/08/07)

20. Focus Initiative Re-Employment & Job Opportunities • Central Government needs to increase sensitisation programs of young India towards ageing India • Corporate giants to take notice of the elderly as a valuable resource and enlisting senior citizens for help – not just in volunteer activities, but in creating new careers that allows them to exercise their hard-won experience and expertise – Retail being the best suitable • Citizens at large to be more compassionate when dealing with elderly

21. New Initiative Eklavya An Employment Exchange for senior citizens • India’s first employment exchange for senior citizens launched by Agewell • Supported by in-house helpline services • Counselors and support staff trained for providing such services • No-Charge Employment Exchange services

22. Re-Employment & Job Opportunitiesfor Older Persons Today’s Focus