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Face-to-Face Communication Tactics and Strategies Ragan Communications Steve Crescenzo August 24, 2005

Face-to-Face Communication Tactics and Strategies Ragan Communications Steve Crescenzo August 24, 2005. Contact Information. Steve Crescenzo steve@crescenzocommunications.com www.crescenzocommunications.com 312-286-6696 2739 N. Hampden Court #2S Chicago, IL 60614. Southwest Airlines

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Face-to-Face Communication Tactics and Strategies Ragan Communications Steve Crescenzo August 24, 2005

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  1. Face-to-Face Communication Tactics and Strategies Ragan Communications Steve Crescenzo August 24, 2005

  2. Contact Information Steve Crescenzo steve@crescenzocommunications.com www.crescenzocommunications.com 312-286-6696 2739 N. Hampden Court #2S Chicago, IL 60614

  3. Southwest Airlines Siemens Allstate Insurance McDonalds Social Security Administration Capital One Philips Electronics Pratt & Whitney Cox Communication Boeing IRS Sony Lockheed Martin ComEd Pacific Gas & Electric National Archives Intel Target, Inc. Verizon Wireless Recent Clients

  4. How do employees want information? • Web: Information retrieval, search, short news, interactivity, benefits, job functions • E-mail: Timely delivery, short news, link to more information • Print: Teaching complicated topics, adding perspective, credibility, portability • Face to Face: Communicating change, bad news, day-to-day job information, company direction

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