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Quality Systems for the. Small Laboratory. Marlene Moore Advanced Systems, Inc. May 15, 2009. Topics. Management Review Internal Audit Corrective Action Document Control Demonstration of Capability. Quality System. Do I really need a system? Can anyone tell me why?. Demonstration of.
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Quality Systems for the Small Laboratory Marlene Moore Advanced Systems, Inc. May 15, 2009
Topics • Management Review • Internal Audit • Corrective Action • Document Control • Demonstration of Capability
Quality System • Do I really need a system? • Can anyone tell me why?
Demonstration of QUALITY SYSTEMS FOREVER! Commitment to • Good professional practice • Quality of testing • Accepted laboratory practices • Compliance with NELAC standard • Personnel implement procedures
Management Review • Why do a management review? • Is it really necessary?
Management Review • Reports from supervisors to manager • Or city/municipal report from our boss…. • Audit report including State Audit • How good are the results from this lab • Has our work load changed? • Has the increase or decrease in work affected the quality of our tests • What do our clients think? • (What clients?) – Fellow workers in other departments • How do you know?
Internal Audit • Is this really important? • We never find anything wrong in our lab
Internal Audit • Did you look closely at: • Regulated methods • Are you following them? • Your permit • Are you doing what it requires? • NELAC or Certification requirements • What areas need improvement?
Problems Occur in Labs • Do you have things that are not in order? • Do the same things go wrong?
Corrective Action • How do you get this in order? • How do you solve problems?
Document Control • What documents do you need to control? • Can you find your records?
Document Control • Computer or manual • Master list • Distribution notification • Acknowledgement • Revision history • Storage of • Documents • Records Quality Manual N ELAC
Document Control • What does it take?
Demonstration of Capability • How do I demonstrate the capability of my lab? • What records do you maintain?
Summary • Quality Systems • Make your lab efficient • Keep you in the know • Organize your lab • Manage change • Demonstrate capability