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Change Management Mengelola Proses Perubahan secara Efektif. Anda bisa mendownload file presentasi ini di : www.strategimanajemen.net Composed by : Yodhia Antariksa.
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Change Management Mengelola Proses Perubahan secara Efektif
Anda bisa mendownload file presentasi ini di: www.strategimanajemen.net Composed by : Yodhia Antariksa Silakan berkunjung ke www.strategimanajemen.net, sebuah blog tentang management skills, human capital dan business strategy
Contents • Five Activities Contributing to Effective Change Management • Motivating Change • Creating Vision of Change • Developing Political Support • Managing the Transition • Sustaining Momentum
“When the rate of change outside exceeds the rate of change inside, the end is in sight” Rate of Change Jack Welch
Five Activities Contributing to Effective Change Management • Motivating Change 2. Creating Vision of Change Effective Change Management 3. Developing Political Support 4. Managing the Transition of Change 5. Sustaining Momentum
Motivating Change Sensitize organizations to pressure for change Reveal discrepancies between current and desired states Motivating change and creating readiness for change Convey credible positive expectations for the change
Force Field Analysis Model Restraining Forces for Change Current Situation Driving Forces for Change
Force Field Analysis Model Strengthening or adding driving forces Removing or reducing restraining forces Change Changing the direction of some of the forces
Group Exercise • Take this opportunity to think of a situation in your organization where Force Field Model could be demonstrated. Begin by identifying a change being instituted in your organization. • List the driving forces • List the restraining forces
20% 40% 60% 80% 100% Barriers to Change Resistance to Change Limitations of Existing Systems Lack of Executive Commitment Lack of Executive Champion Unrealistic Expectations Lack of Cross-Functional Team Inadequate Team and User Skills Technology Users Not Involved Project Charter Too Narrow Source: Information Week, June 20, 1994
Individual Resistance Habit Economic Factors Job Security Individual Resistance Fear of the Unknown Selective Information Processing
Organizational Resistance Threat to Established Power Relationship Threat to Established Resource Allocations Structural Inertia Organizational Resistance Limited Focus of Change Group Inertia
Overcoming Resistance to Change Education and Communication Negotiation Overcoming Resistance to Change Participation and Involvement Manipulation and Cooptation Facilitation and Support Coercion
2. Creating Vision of Change Bold and Valued Outcomes Constructing the Envisioned Future Desired Future State
3. Developing Political Support Assessing Change Agent Power Developing Political Support Identifying Key Stakeholders Influencing Stakeholders
Influencing Key Stakeholders • Information / understanding? • Involvement and ownership? • Changes in planned actions? • Direction from more senior managers? • Evidence of the success of the change? What would make them more supportive of the change?
Influencing Key Stakeholders • Personal threat ? • Non-involvement in decisions ? • Personal rivalries ? • Insufficient evidence in ‘trial period’ (defined by them) ? What would make them less supportive of the change?
4. Managing the Transition Current State Desired Future State Transition State • Activity Planning • Change Management Team
5. Sustaining Momentum Providing Resource for Change Building a Support System for Change Agents Sustaining Momentum Developing New Competencies and Skills Reinforcing New Behaviors Staying the Course
Recommended Further Readings: • Thomas Cummings and Christopher Worley, Organization Development and Change, South Western College Publishing • Lynn Fossum, Understanding Organizational Change, Crisp Learning Publication
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