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USWeb is a leading provider of strategic internet services with a proven business model. Explore client successes and cutting-edge technology solutions in e-commerce, network operations, and more.
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Introduction to USWeb Joe FirmageChairman & CEO
USWeb Expertise Technology Creative Client/Server Legacy & Mainframe Networking & TCP/IP Creative Design Multimedia Production Brand Development Strategy Strategic Technology andCommunications Consulting
USWeb: The Category Leader • USWeb is the category-defining leader of Strategic Internet Services • 22 of the Fortune 100 are clients • $80 million run rate, 800+ professionals • 25 offices around the world • The only major pure-play brand in the market • The only company in every major U.S. market • A highly scalable, now proven business model
US Web’s Clients USWeb Clients
Intrinsic Growth • Enterprise Practices • Strategy Consulting • Business Applications • E-Commerce • Audience Development • ERP • Digital Media Production • Network Operations • Industry Practices • Manufacturing • Healthcare & Life Sciences • Financial Services • Entertainment & Media • Consumer Products & Services
The Strategy Consulting Practice Critical IT Efficacy Leading Competing Market Context Efficacy of IT Architecture Failing Risking Increasing Commoditization
Case Study - Ingram Micro Background: • World’s largest wholesale distributor of computer technology products • Offers 36,000 products from 1,100 suppliers • Each quarter, liquidated large volumes of non-returnable discontinued inventory
Case Study - Ingram Micro Objectives: • Increase margins (reduce losses) from non-returnable product • Reduce dependency on “whole-lot” liquidation houses • Meet needs of their reseller customer base for competitively priced merchandise
Case Study - Ingram Micro Solution: Auction Block • Real-time inventory auction system to existing channel customers
Case Study - Ingram Micro Results: • Expect 1,000% ROI in the first year • Project pay-back in one month • Reduced use of liquidators = higher margins • Evolving to be an incremental revenue generator
Challenges • Two dimensions of growth: organic & aggregation • Integration • Maturing marketplace growing rapidly • Recruiting
Acquisitions • Input: a totally fragmented SIS market • We built the company to integrate and intrinsically grow acquired top-talent professional services firms • $40 million in infrastructure in place • Dedicated M&A team • Dedicated intergration team following 310-step integration methodology • Output: one integrated market leader
USWeb Central Demo USWeb Knowledge Management System
Future Trends • Transition to public networks • Network outsourcing • VPN’s (IP networks) • network operations • directory and security services • Internet (lightweight) based ERP • Reintermediation • Supersites