Human Resource Development in Community Services Programs

1. Human Resource Development inCommunity Services Programs Minnie McNeil, Director Adventist Community Services Allegheny East Conference of Seventh-day Adventists

2. Welcome to SSPM Tool Time • Sharpening our tools for greater effectiveness

3. Volunteerism Around the World Human Resource Development

4. The House by the Side of the RoadSam Walter Foss 1858-1911 There are hermit souls that live withdrawn In the place of their self-content; There are souls like stars, that dwell apart In a fellowless firmament; There are pioneer souls that blaze their paths Where highways never ran- But let me live by the side of the road And be a friend to man. Verse 1

5. People • People are your greatest resource and asset • The success of community services programs begins with relationship building within the church and throughout the community • People are still the bedrock of community solutions

6. Transforming Leadership: Jesus’ Way of Creating Vision, Shaping Values and Empowering Change,Leighton Ford • “Jesus was able to create, articulate and communicate a compelling vision; to change what people talk about and dream of; to make His followers transcend self-interest; to enable us to see ourselves and our world in a new way; to provide prophetic insight into the very heart of things; and to bring about the highest order of change.”

7. Mark 1:17, KJV • And Jesus said unto them, (Simon and Andrew) Come ye after me, and I will make you to become fishers of men.

8. Dream Big Dreams • Vision, Mission, Impact • The Plan • Identify Resources Approval/Partnerships Talent/Skill Space and Utilities Staff and/or Volunteers Money

9. Inter-related Client Church Volunteer

10. Human Resources • Paid Staff or Volunteer Qualifications • Talent and Skills • Training/Experience • Availability • Motivation

11. Volunteering is: • The practice of people working on behalf of others or a particular cause without payment for their time and services. • Altruistic • Self-directed

12. Volunteers Sign Up Because … • Help others and to feel needed • Give back • Believe in the mission • Gain work experience and/or new skills • Mandated due to an infraction • Use this opportunity to spend time with family • As example for their children • Alternative opportunity when work is not available

13. Two Way Benefit • Not only does volunteering help empower beneficiaries, but it is also a means for volunteers themselves to be empowered through the experiences and insights they gain.

14. Why Would Anyone Give Valuable Time to Adventist Community Services (ACS)? • What is distinctive about ACS? • What impact will ACS have on the community? • What changes will occur in the future because of Adventist Community Services? “What difference will my time make”? “What’s in it for me”?

15. An International Association of Volunteer Effort, (IAVE) Board Member and African Regional Representative from Nigeria stated, • “Volunteers and activists are acting together for a better and fairer world devoid of poverty, illiteracy, disease, discrimination and to secure respect for human rights and rule of law, though the approach [can] differ.” Volunteering and Social Action; CIVICUS, IAVE, UNV Dec. 2008

16. Benefit: Sustained Engagement • A 2007 study in the American Educational Research Journal identifies community service during high school as a strong predictor of voting and volunteering in adulthood. • This suggests that people may move from occasional volunteer action to more sustained engagement in activities related to development and change, and the other way round. Volunteering and Social Action; CIVICUS, IAVE, UNV, Dec. 2008

17. Human Resources(Volunteers) Making a Difference

18. Various Task Requested of Community Services Volunteers • Relief Services • Tutorial and/or Mentoring • Letter Writing • Personal Assistant • Grant Writing • Newsletter • Administrative Role • Host/hostess/greeter • Psychological First Aid

19. Volunteer Opportunities • Helping people find jobs • Marriage and family counseling • Basic job-skill training classes • Health education classes • Health screening events • Free medical clinic for those with no health coverage • Free dental clinic for those with no dental coverage • Self-help group for people with addictions

20. More Volunteer Opportunities • Helping with Support Group for people who need to reduce their weight • Support group for people with diabetes • Stress management program • Parish Nurse program • Disaster Response team • Drop-in center for neighborhood teenagers • Homeless shelter

21. Even More Volunteer Opportunities • Teaching a Bible class • Leading a small group • Recruiting volunteers • Leading activities for teenagers • Leading activities for children • Leading activities for young adults • Physical plant repairs & renovations • Designing/Managing a website & other media outlets • Contacting civic leaders

22. Volunteers Types

23. Volunteer Recruitment • Match motivation with program needs and goals • Motivated by achievement and affiliation

24. Volunteer Recruitment • Match motivation with program needs and goals • Describe exact job and length of time • Increasing numbers of people in this category because of family, work and other interests.

25. Around the World International Association for Volunteer Effort

26. Global Volunteerism • CIVICUS: World Alliance for Citizen Participation, the International Association for Volunteer Effort (IAVE) and the United Nations Volunteers (UNV) programme undertook a study in 2007/8 to explore the role of both volunteering and social activism in development. The study involved contributions from all three organisations and drew on inputs from nearly 100 volunteer-involving organisations across 54 countries in all regions across the globe. CIVICUS, IAVE, UNV, Dec. 2008

27. Continued • Volunteering, like social activism, can be purposeful and change-orientated. For example, volunteering can be directed at influencing agenda-setting, policy-making, decision-making and representation. • It can also promote social change by contributing to personal transformation, whereby individuals change their beliefs, perspectives and day-to-day behaviours once they have developed a new awareness or understanding about a particular situation. CIVICUS, IAVE, UNV Dec. 2008

28. Continued • Whether advocating for the rights of the disabled , planting a tree, visiting the sick, organising a local community development meeting, raising awareness about HIV/AIDS, teaching a young girl to read or fundraising for an orphanage, these diverse forms of volunteering are all examples of the range of ways by which people are reaching out and participating in actions of solidarity, development and social change. CIVICUS, IAVE, UNV, Dec. 2008

29. Continued • A 2007 study in the American Educational Research Journal identifies community service during high school as a strong predictor of voting and volunteering in adulthood. • This suggests that people may move from occasional volunteer action to more sustained engagement. CIVICUS, IAVE, UNV Dec. 2008

30. Individual Volunteers~Human Resources are Vital~ • How will volunteers be recruited? • How will volunteers be screened? • Are the job descriptions feasible? • What are the training methods? • How will volunteers be assigned? • Who will evaluate their performance? • How will volunteers be affirmed?

31. Volunteer Wheel of Success

32. Recruitment Community Services VolunteerRecruitment • Neighbors, Family, Friends • Other Faith Community • Social Service Providers • Secondary Schools, College, Universities • Civic Clubs and Community Organizations • Local Health Care Providers • Business Community & Local Government • Media

33. Recruitment It’s All About Relationship • People help others that have vision • People do not sign up for “good ideas” alone • People participate in successful ventures, or those having the potential to be so … • People volunteer time to programs that are relevant to the community need

34. Recruitment~Neighbors, Family, Friends~ • Just Because … Respect

35. Recruitment Volunteers~Local Departmental Partners~ • Health Ministries • Sabbath School and Personal Ministries • Children and Youth Ministries • Elders, Deacons and Deaconess • Men’s and Women’s Ministries • Family Life Ministries • Stewardship

36. Offered Tutorials

38. Recruitment Recruitment~Faith Community~ • Other Adventist churches • Leaders and congregants of faith community with the same mission and target population • Community faith organizations with same mission and target population

39. Recruitment Recruitment ~School Administrators~ • Elementary • Secondary • Training Schools • Colleges • Universities

40. Pine Forge Academy Students

42. Recruitment Recruitment~Civic Clubs and Organizations~ • Rotary • Kiwanis • Big Brother, Big Sisters • Boy/Girls Scout Clubs • 4-H Clubs • International Service Organisations

43. Recruitment Recruitment~Health Agencies and Organizations~ • Health Department • Local Hospitals/Clients/Health Centers • Offices of local doctors • American Cancer Society • American Heart Lung Association • Other national and inter-national health organisations that are represented in your community

44. Lead Poisoning ScreeningSharon SDA Church Baltimore, MD

45. Recruitment~Business Community~ • Banks • Local retailers • Industry owners • Chamber of Commerce

46. Recruitment Recruitment~Government~ • City Council • Police Department • Commissioners’ Office • House of Representatives • Parish Representatives • Ministers of Various Departments

47. Building Community Relationships

48. Recruitment Recruitment~Community Organizers~ • Neighborhood Watch • People’s Watch (Kabir) • Historian of the Community • Community Advocacy Organizations

49. Human Resource Development Community Partners

50. Social Service Providers • Food Bank, Community Impact • Domestic Violence Centers • United Way Agency • Human Services • Job Corps • YWCA, YMCA • Department of Aging, Youth and Children’s Services, Family Services • Housing Affiliates, Shelters, etc.