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Evolution of Hospitality: From Selling Sleep to Selling Experiences

Dive into the transformation of the hospitality industry from selling a place to sleep to curating unforgettable experiences. Explore the evolution of lifestyle hotels and the shift towards experiential offerings. Learn how to drive your business forward with strategic inspiration, flexibility, and teamwork. Embrace change, engage with guests, and share knowledge for industry growth.

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Evolution of Hospitality: From Selling Sleep to Selling Experiences

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  1. In Sharing Experiences We Will Grow Overlook Hospitality Management

  2. This is your life in a nut shell before now

  3. The Hospitality Industry Yesterday : • In the 70`s our hotels started to look more and more the same ? Why and what where the advantages ? • Travel Agent versus GDS • Operators move from ownership to leasing • Investors will go with proven results

  4. Today we have seen a trend, it´s the step from selling A place to sleep, to selling an Experience ”. In daily life we now call them lifestyle hotels.

  5. Today we have seen a trend, it´s the step from selling A place to sleep, to selling an Experience ”. In daily life we now call them lifestyle hotels. What´s typical about them? Who started them and why ? Who recognized them ? Why did it become good business ?

  6. But really... What´s new ?

  7. Constant Change: Business Idea Control Systems, Budget and Questionnaires... Motivational Value Systems: Bonus, Career…...

  8. Constant Change: Business Idea Control Systems,Budget and Questionnaires... Motivational Value Systems: Bonus, Career…...

  9. Today : Looking forward Experimenting design Flexible forecasts Flat organisations Talking to future guests Feel and Function Extraordinary Services Engaged Financing Sharing Know-How Experience Yesterday: Looking backwards Conservative decor Keyfigures Military Management Org. Talking to present guests Function Precise Services Lock down Financing Secret business strategies Business Class

  10. So now, how do I get my business moving ?

  11. Factors relevant in constantly driving your business ideas forward. Select from all the fantastic advice you are getting. Experiment or you will never be first at anything. Build a strategy for inspiration. Allow personal reflections / economical forecasts. Always keep economic goals flexible. Benchmark within and outside the industry. Do what you believe you’re best at. and ……….don´t forget, your team.

  12. We are not in competition with colleagues, but with incompetence. We soon have to learn that sharing and spreading “know how” is essential to the this Industry.

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