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Learn the fundamentals of project management, including project scheduling techniques and critical path analysis. Understand how to effectively manage resources and ensure project success.
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Project Management Dr. Ron Lembke Operations Management
What’s a Project? • Changing something from the way it is to the desired state • Never done one exactly like this • Many related activities • Focus on the outcome • Regular teamwork focuses on the work process
Examples of Projects • Building construction • New product introduction • Software implementation • Training seminar • Research project
Why are projects hard? • Resources- • People, materials • Planning • What needs to be done? • How long will it take? • What sequence? • Keeping track of who is supposedly doing what, and getting them to do it
IT Projects • Half finish late and over budget • Nearly a third are abandoned before completion • The Standish Group, in Infoworld • Get & keep users involved & informed • Watch for scope creep / feature creep
Pinion Pine Power Plant SPP Co. 1992-97 • A year late, $25m over budget • Experimental technology • Coal gasification • 20% less water than other plants • Partnership with DOE • Unfortunately, didn’t work • “In the Reno demonstration project, researchers found an inherent problem with the design of IGCC technology available at that time such that it would not work above 300 feet from sea level elevations.” - Wikipedia • “Chemistry helped kill Pinon Pine, a $400 million government-funded flop in Nevada.” – NJ Ledger
Project Scheduling • Establishing objectives • Determining available resources • Sequencing activities • Identifying precedence relationships • Determining activity times & costs • Estimating material & worker requirements • Determining critical activities
Project Personnel Structure • Pure project “Skunk Works” • Functional Project • Matrix Project
Work Breakdown Structure • Hierarchy of what needs to be done, in what order • For me, the hardest part • I’ve never done this before. How do I know what I’ll do when and how long it’ll take? • I think in phases • The farther ahead in time, the less detailed • Figure out the tricky issues, the rest is details • A lot will happen between now and then • It works not badly with no deadline
W D Mudroom Remodel D • Big-picture sequence easy: • Demolition • Framing • Plumbing • Electrical • Drywall, tape & texture • Slate flooring • Cabinets, lights, paint • Hard: can a sink fit? W
Project Scheduling Techniques • Gantt chart • Critical Path Method (CPM) • Program Evaluation & Review Technique (PERT)
PERT & CPM • Network techniques • Developed in 1950’s • CPM by DuPont for chemical plants • PERT by U.S. Navy for Polaris missile • Consider precedence relationships & interdependencies • Each uses a different estimate of activity times
Questions Answered by PERT & CPM • Completion date? • On schedule? Within budget? • Probability of completing by ...? • Critical activities? • Enough resources available? • How can the project be finished early at the least cost?
PERT & CPM Steps • Identify activities • Determine sequence • Create network • Determine activity times • Find critical path • Earliest & latest start times • Earliest & latest finish times • Slack
1 2 3 Activity on Node (AoN) Project: Obtain a college degree (B.S.) Receive diploma Attend class, study etc. Enroll 1 month 4? Years 1 day
1 2 3 4 Activity on Arc (AoA) Project: Obtain a college degree (B.S.) Attend class, study, etc. Receive diploma Enroll 1 month 4,5 ? Years 1 day
1 2 3 4 AoA Nodes have meaning Project: Obtain a college degree (B.S.) GraduatingSenior Applicant Student Alum
We’ll use Activity on Node 3 2 1 4 1-2 must be done before 2-3 or 3-4 can start
Activity Relationships 2-3 must be done before 3-4 or 3-5 can start 3 5 2 1 4
Activity Relationships 2-4 and 3-4 must be done before 4-5 can start 3 5 2 1 4
Network Example You’re a project manager for Bechtel. Construct the network. Activity Predecessors A --B A C AD B E BF C G DH E, F
A C E F B D G H Z Network Example - AON
7 2 9 5 1 3 6 8 Network Example - AOA G D B E A H C F 4
2 2 3 1 5 3 1 4 4 AOA Diagrams A precedes B and C, B and C precede D B A D C B A C D Add a phantom arc for clarity.
Critical Path Analysis • Provides activity information • Earliest (ES) & latest (LS) start • Earliest (EF) & latest (LF) finish • Slack (S): Allowable delay • Identifies critical path • Longest path in network • Shortest time project can be completed • Any delay on activities delays project • Activities have 0 slack
Network Solution B D E A G 2 6 3 1 1 C F 3 4
Earliest Start & Finish Steps • Begin at starting event & work forward • ES = 0 for starting activities • ES is earliest start • EF = ES + Activity time • EF is earliest finish • ES = Maximum EF of all predecessors for non-starting activities
B D E A G 2 6 3 1 1 C F 3 4 Activity A Earliest Start Solution For starting activities, ES = 0.
B D E A G 2 6 3 1 1 C F 3 4 Earliest Start Solution
Latest Start & Finish Steps • Begin at ending event & work backward • LF = Maximum EF for ending activities • LF is latest finish; EF is earliest finish • LS = LF - Activity time • LS is latest start • LF = Minimum LS of all successors for non-ending activities
B D E A G 2 6 3 1 1 C F 3 4 Earliest Start Solution
B D E A G 2 6 3 1 1 C F 3 4 Latest Finish Solution
B D E A G 2 6 3 1 1 C F 3 4 Critical Path
New notation • Compute ES, EF for each activity, Left to Right • Compute, LF, LS, Right to Left ES EF C 7 LS LF
Exhibit 2.6, p.35 F 8 C 7 A 21 G 2 B 5 D 2 E 5
Exhibit 2.6, p.35 21 28 28 36 F 8 C 7 0 21 36 38 A 21 G 2 28 33 21 26 26 28 B 5 D 2 E 5 F cannot start until C and D are done. G cannot start until both E and F are done.
Exhibit 2.6, p.35 21 28 28 36 F 8 C 7 21 28 28 36 0 21 36 38 A 21 G 2 0 21 36 38 28 33 21 26 26 28 B 5 D 2 E 5 21 26 26 28 31 36 E just has to be done in time for G to start at 36, so it has slack. D has to be done in time for F to go at 28, so it has no slack.
Exhibit 2.6, p.35 21 28 28 36 F 8 C 7 21 28 28 36 0 21 36 38 A 21 G 2 0 21 36 38 28 33 21 26 26 28 B 5 D 2 E 5 21 26 26 28 31 36
Gantt Chart - ES A C B D E F G 0 5 10 15 20 25 30 35 40
Time-Cost Models 1. Identify the critical path 2. Find cost per day to expedite each node on critical path. 3. For cheapest node to expedite, reduce it as much as possible, or until critical path changes. 4. Repeat 1-3 until no feasible savings exist.
Time-Cost Example D 8 A 10 B 10 C 10 • ABC is critical path=30 Crash cost Crash per week wks avail A 500 2 B 800 3 C 5,000 2 D 1,100 2 Cheapest way to gain 1 Week is to cut A
Time-Cost Example D 8 A 9 B 10 C 10 • ABC is critical path=29 Crash cost Crash per week wks avail A 500 1 B 800 3 C 5,000 2 D 1,100 2 Wks Incremental Total Gained Crash $ Crash $ 1 500 500 Cheapest way to gain 1 wk Still is to cut A
Time-Cost Example D 8 A 8 B 10 C 10 • ABC is critical path=28 Crash cost Crash per week wks avail A 500 0 B 800 3 C 5,000 2 D 1,100 2 Wks Incremental Total Gained Crash $ Crash $ 1 500 500 2 500 1,000 Cheapest way to gain 1 wk is to cut B
Time-Cost Example D 8 A 8 B 9 C 10 • ABC is critical path=27 Crash cost Crash per week wks avail A 500 0 B 800 2 C 5,000 2 D 1,100 2 Wks Incremental Total Gained Crash $ Crash $ 1 500 500 2 500 1,000 3 800 1,800 Cheapest way to gain 1 wk Still is to cut B
Time-Cost Example D 8 A 8 B 8 C 10 • Critical paths=26 ADC & ABC Crash cost Crash per week wks avail A 500 0 B 800 1 C 5,000 2 D 1,100 2 Wks Incremental Total Gained Crash $ Crash $ 1 500 500 2 500 1,000 3 800 1,800 4 800 2,600 To gain 1 wk, cut B and D, Or cut C Cut B&D = $1,900 Cut C = $5,000 So cut B&D