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VANCOUVER

Steve’s SOCITM Trip. VANCOUVER. Web Project Manager, Web Strategy Team. UCD, UX, UWOT?. SOCITM GWC Award. Annual award 1,200 word proposal Where to go? What to study? How would it help CCC? How would it help SOCITM?. Vancouver. 603,000 people live in the City

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VANCOUVER

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  1. Steve’s SOCITM Trip VANCOUVER Web Project Manager, Web Strategy Team

  2. UCD, UX, UWOT?

  3. SOCITM GWC Award Annual award 1,200 word proposal Where to go? What to study? How would it help CCC? How would it help SOCITM?

  4. Vancouver 603,000 people live in the City English speaking primarily 10 Councillors, 1 Mayor and City Manager (CEX Equivalent) 5,000-6,000 staff It’s dubbed the “North American Hollywood”

  5. My checklist 5 objectives, split into primary and secondary tasks

  6. What did I learn?

  7. How cost savings can be achieved Understand our customer needs/feelings (do a content audit on cambs.gov.uk) Understand our web content (using personas) Meet customer needs

  8. and that means…? Perfect content should web traffic therefore We should see a In F-2-F and phone = £savings

  9. The award and CCC What will the award mean for CCC? I have new and improved skills to use on my projects Publicity through SOCITM and through Vancouver An even more driven UX focused individual

  10. The award and Vancouver I gave lunch and learns on: Project Management Our CMS project Our UX techniques My observations of them

  11. The award and SOCITM What will the award mean for SOCITM? Present my findings at regional conferences as and when required A detailed report Promotion through Vancouver contacts and publicity throughout CCC/LGSS

  12. What’s next at CCC? CMS project is due to be finished May 2013 Content is already being audited Changes of processes are being looked at Procurement process has started (all this, and more, using the skills I learnt in Vancouver)

  13. My walk into work

  14. The Council Chamber

  15. Some of the team

  16. It wasn’t all hard work

  17. It wasn’t all hard work

  18. Thanks Thank you for your interest and for listening. I’ll be happy to answer any questions Please take a look @grangesteve or www.stevessocitmtrip.wordpress.com for many more updates! References www.SOCITM.net www.vancouver.ca www.cambridgeshire.gov.uk www.presentationmagazine.com www.wordle.net www.StevesSOCITMTrip.wordpress.com Special thanks to: Rahel Anne Bailie (Vancouver) Laurie Best (Vancouver) The team in Vancouver All involved at SOCITM Michele Ide-Smith (ex-CCC) And everyone who’s supported me in the UK

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