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Program Management for Student Services Module 1

Program Management for Student Services Module 1. Dr. Nicole Fitzhugh Professional School Counselor Berwyn Heights Elementary. What are projects?. A project is defined by the Project Management Institute as a temporary endeavor undertaken to create a unique product, service or result.

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Program Management for Student Services Module 1

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  1. Program Management for Student ServicesModule 1 Dr. Nicole Fitzhugh Professional School Counselor Berwyn Heights Elementary

  2. What are projects? • A project is defined by the Project Management Institute as a temporary endeavor undertaken to create a unique product, service or result. • A project has a deadline or target date for when the project must be done; and has a budget that limits the amount of people, supplies and money that can be used to complete the project.

  3. An Introduction to Project Management

  4. What is a Project Manager? • The person who takes overall responsibility for coordinating a project regardless of size and for making sure the desired end result comes on time and within budget. • The program manager must also make sure that each member of the team understand the link to the future of the organization.

  5. What are the responsibilities of the project manager? • You are the leader of the project, and ultimately responsible for the project’s success. • You must be very creative in solving problems, because all projects by definition are unique. • You must be self-disciplined in your approach and employ technology, charting techniques and budgeting tools to monitor the project. • You must be a competent manager.

  6. What is change management? • Change management is getting the organization prepared for those alterations effectively and efficiently. • The best way to control coming changes is to use a disciplined approach – plan the project and then execute against the plan.

  7. The Universal Project Pyramid

  8. Factors essential to project success • Agreement – clear agreed upon goals • Administrator support – you have to manage upward as well as manage the project team. • Communication – clear, concise among all stakeholders

  9. What do managers do?

  10. Common Project Management Tasks • Establish objectives • Break work into well-defined tasks • Chart the sequence of tasks • Schedule meetings, appts. etc. • Create and manage the budget • Coordinate the team • Report results • Communicate throughout the project

  11. Have a Clear Vision • In Stephen Covey’s The 7 Habits of Highly Effective People, Covey wrote one key to success was keeping the end result in mind as you decide what to do and how to do it.If you can have a clear vision in your mind about how the project will look at the completion, you will be able to steer your project through difficult times.

  12. Good Project Mangers • Handle authority and responsibility. • Management of the project and leadership go hand in hand. • As a leader, your team will expect you to be honest, competent and inspiration as well as skilled in the use of project management techniques.

  13. Good Project Managers • Motivate • Delegate • Mentor • Coach • Gain trust • Respect the team • Make people feel comfortable • Are energetic • Have a positive attitude • Help team members resolve conflicts • Develop administrative procedures to ensure that work is getting done on time

  14. Seven Traits of Good Project Managers Trait 1: Enthusiasm for the project • Good project managers want to do a good job. • This will keep people motivated. • Trait 2: Manage Change Effectively • Change is inevitable • Schedules change • People change • Be flexible

  15. Seven Traits of Good Project Managers • Trait 3: A tolerant attitude towards ambiguity • Feel comfortable with ambiguous roles and expectations • Learn how to manage regardless of roles, expectations of others • Trait 4: Team-building and negotiating skills • Build coalitions among stakeholders • Negotiate authority to move the project forward • Build strong teams among internal and external players.

  16. Seven Traits of Good Project Managers • Trait 5 – A Customer/Client First Orientation • Put the clients needs first. • Seek to understand the client’s perspective. • Have good communication skills. Be able to communicate the vision of the team. - Form alliances, use teambuilding and empathy • Trait 6 – Adhere to the priorities of the organization • Stay within the budget which is called “bottom-line” orientation • Maintain a competitive advantage • Integrate the project into the school culture

  17. Seven Traits of Good Project Managers • Trait 7: Knowledge of the Industry or Technology • Project management skills • Specific skills in counseling or student services • Knowledge of the topic or program

  18. Summary • It is the responsibility of the project manager to lead and manager the project. • There are key knowledge areas that you must be familiar with before starting a project. • You need people skills, communication skills, business skills and technical skills to be an effective project manager. • Being a good project manager takes ongoing, enthusiastic effort.

  19. Questions to Ponder • What projects do you manage in your building? • What skills do you have to successfully manage projects/programs? • What knowledge would you like to gain and skills would you like to improve?

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