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Types. Open-endedHypothetical openDirect (or specific)ClosedLoadedLeadingThird-personProbe (verbal or non-verbal). Organize your questions. Funnel moves from general to specificInverted Funnel moves from specific to generalHourglass general to specific then back to generalDiamond s
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1. Types of QuestionsChapter 7
2. Types Open-ended
Hypothetical open
Direct (or specific)
Closed
Loaded
Leading
Third-person
Probe (verbal or non-verbal)
3. Organize your questions Funnel moves from general to specific
Inverted Funnel moves from specific to general
Hourglass general to specific then back to general
Diamond specific to general then back to specific
4. Interview Phases Opening
Rapport
Orientation
Motivation
Question-Response
Closing