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USC e-Services Software Engineering Projects. Barry Boehm, Sue Koolmanojwong, Nupul Kukreja, Daniel Link, Thammanoon Kawinfruangfukul USC Center for Systems and Software Engineering 2012-2013 Project Client Prospectus July 13, 2012 (boehm, koolmano, nkukreja, dlink, kawinfru)@ usc.edu. 1.
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USC e-Services Software Engineering Projects Barry Boehm, Sue Koolmanojwong, Nupul Kukreja, Daniel Link, Thammanoon Kawinfruangfukul USC Center for Systems and Software Engineering 2012-2013 Project Client Prospectus July 13, 2012 (boehm, koolmano, nkukreja, dlink, kawinfru)@ usc.edu (c) 2007-2012 USC-CSSE 1
Outline • e-Services projects overview • e-Services examples from previous years • Stakeholder win-win approach • Client participation timelines • Client critical success factors and benefits • Example project demo (c) 2007-2012 USC-CSSE 2
e-Services Projects Overview • Clients identify prospective projects • Operational capabilities or feasibility explorations • Staff helps "right size" and "sell" projects to students • Fall: 12 weeks to prototype, analyze, design, plan, validate • Spring: 12 weeks to develop, test, transition • MS-level, 5-6 person, CS 577 project course • Clients, CSSE, negotiate workable projects • Useful results within time constraints • Operationally supportable as appropriate • Clients work with teams to define, steer, evaluate projects • Exercise prototypes, negotiate requirements, review progress • Mutual learning most critical success factor (c) 2007-2012 USC-CSSE 3
Project Showcase Southland Partnership Corporation (SPC) Web Automation Enhancement One Semester Analysis, Design, Development, and Transition (ADDT) with WordPress for content http://www.istartonmonday.com Los Angeles Neighborhood Initiatives (LANI) Eventually, one semester SaaS based on SalesForce.com Contacts and small construction projects management Growing Great On Line Two semester ADDT on a Joomla platform http://growinggreat.org/ Timelines: Early Medieval East Asian History (c) 2007-2012 USC-CSSE
LANI Los Angeles Neighborhood Initiatives:manages small construction projects for City of Los Angeles Generates RFPs and selects contractors Monitors work and makes intermediate payments as appropriate Reports back to the city government Two semester ADDT, but implemented on Software as a Service (SaaS) based on SalesForce.com Can not show live (we don't have a license) Will show some snapshots (c) 2007-2012 USC-CSSE
LANI @ SalesForce.com (c) 2007-2012 USC-CSSE
LANI Home Showing Apps. and Custom Tabs (c) 2007-2012 USC-CSSE
LANI @ SalesForce.com Showing Setup options (c) 2007-2012 USC-CSSE
Stakeholders Win Conditions • Full range of SW Engr. skills • Real-client project experience • Non-outsourceable skills • Advanced SW tech. experience • Students, Employers • Useful applications • Advanced SW tech. understanding • Moderate time requirements • Project clients • Educate future SW Engr. leaders • Better SW Engr. technology • Applied on real-client projects • Faculty, Profession Stakeholder Win-Win Approach (c) 2007-2012 USC-CSSE 9
Stages Requirements, Design, Implement, Architecture Code Maintain Issues Computer Science User Applications Economics People CS Focus “Software Engineering”: The disciplines which distinguish the coding of a computer program from the development of a software product • Accommodate new tools and techniques: Web services, GUI prototypers, WinWin, Risk Mgt. processes • Integrate all these considerations - Via Incremental Commitment Spiral Model (c) 2007-2012 USC-CSSE 10
WinWin negotiation (c) 2007-2012 USC-CSSE
WinWin negotiation (c) 2007-2012 USC-CSSE
Software Engineering Project Course (CS 577) • Fall: Develop Life Cycle Architecture Packages • Ops. Concept, Requirements, Prototype, Architecture, Plan • Feasibility Rationale, including business case • Results chain linking project results to client's desired outcomes • 20 projects; 100 students; about 20 clients • Spring: Develop Initial Operational Capability • 4-8 projects; 30-50 students; 4-8 clients • Software, personnel, and facilities preparation • 2-week transition period • then the student teams disappear • Tools and techniques: Winbook; Benefit Chain; Visual Paradigm for UML; Subversion; USC COCOMO II; MS Project; USC Incremental Commitment Spiral Model method • Reworked annually based on student & client feedback (c) 2007-2012 USC-CSSE 13
Outline • e-Services projects overview • Stakeholder win-win approach • Client participation timelines • Client critical success factors and benefits • Example project demo (c) 2007-2012 USC-CSSE 14
Timelines: Summer 2012 • July – August 31: • Project Recruiting • Project Scoping, Goals and Objectives defining • Classes start August 27 (c) 2007-2012 USC-CSSE 15
Timelines: Fall 2012 • Wed. Sept. 12: Teams formed; projects selected; • Fri. Sept 14: • 1:00 - 2:00 pm Win-Win negotiation Training for Clients (SAL322) • 2:00 - 3:20 pm CS 577a class Session with clients (OHE122) • Sept 17-19: Site visit • During the semester: Sept. 17 – Dec. 14 • Intermediate consultation, prototype reviews, WinWin negotiation, scheduled weekly meetings with team, prototype evaluations, on-campus win-win negotiation participation & off campus follow up, Identify other success-critical stakeholders • Oct 3 : VCR preparation • Oct. 29 - Nov 2: FCR ARB meetings • Dec 3 - 7: DCR ARB meetings • Dec. 12: Submit Client evaluation form DCR: Development Commitment Review; FCR: Foundations Commitment Review; VCR: Valuation Commitment Review (c) 2007-2012 USC-CSSE 16
Timelines: Spring 2013 • Dec. 12, 2012…Jan. 9 to Feb.8: Work with [parts of] teams: • Rebaseline prototype, prioritize requirements • Plan for CS 577b specifics, including transition strategy, key risk items • Participate in ARB review • Feb 8 to April 26: Scheduled Weekly Meetings with Teams to: • Discuss status and plans • Provide access to key transition people for strategy and readiness discussions • Mar 18 to 22: Core Capability Drivethrough (Clients exercise systems) • Apr 15 - Apr 16: Project Transition Readiness Reviews • Apr 22: Installation and Transition • Install Product • Execute Transition Plan • May 2-3: Operational Commitment Review for Initial Operational Capability • May 8: Client Evaluations (c) 2007-2012 USC-CSSE 17
Architecture Review Boards • Commercial best practice • - AT&T, Lucent, Citibank • Held at critical commitment points • - FCR, DCR milestones • Involve stakeholders, relevant experts • - 1 week: artifacts available for client review • - 80 minutes: ARB meetings (spread over 1 week) • - Briefings, demo discussion • Identify strong points, needed improvements • All stakeholders to commit to go forward (c) 2007-2012 USC-CSSE 18
Client Critical Success Factors and Benefits • Critical success factors • Mutual learning time with teams • Scenarios, prototypes, negotiations, reviews • Scheduled 1-hour weekly meeting • Win-Win training and negotiation • ARB Preparation and Participation • Involve other success-critical stakeholders • End users, administrators, maintainers, ITS • CRACK characteristics • Committed, Representative, Authorized, Collaborative, Knowledgeable • Benefits • Useful applications or feasibility explorations • Understanding of new information technologies • Opportunity to rethink current approaches (c) 2007-2012 USC-CSSE 19
CSCI577 Project Demonstration (1)Proyecto Pastoral Website • User view of the deployed system • http://www.proyectopastoral.org/index.php • Project artifacts • http://greenbay.usc.edu/csci577/fall2008/projects/team3/ (c) 2007-2012 USC-CSSE 20
CSCI577 Project Demonstration (2)Theatre Script Online Database • User Management • Script Management (c) 2007-2012 USC-CSSE 21
CSCI577 Project Demonstration (3)AAA Petal Pushers Plant Service Tracking System (c) 2007-2012 USC-CSSE
Proyecto Pastoral Website (c) 2007-2012 USC-CSSE 23