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More Than Hospital At Home

More Than Hospital At Home. David Meldrum, CEO Advanced Community Care Association. Referral Conditions. SA Service Providers “Infinite Workforce”. ACCA Contact Centre Growth in Activity. * July 2006 time taken to accept referral 3.09 mins.

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More Than Hospital At Home

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  1. More Than Hospital At Home David Meldrum, CEO Advanced Community Care Association

  2. Referral Conditions

  3. SA Service Providers “Infinite Workforce”

  4. ACCA Contact Centre Growth in Activity * July 2006 time taken to accept referral 3.09 mins

  5. Single Entry Point (SEP) and Infinite Workforce Model Service delivery SEP Assessment (complex cases only) 100’s of quality providers “Infinite Workforce” Web based access to data base Access - phone, fax or web-based 1st call Assessment & Resolution Services arranged Real time data entry Feedback Accountability to all users Referrers Funders -reporting Providers -feedback (+ payment) Referrers - service feedback Development Promotion Projects

  6. To make a serious impact on hospital activity Referrers know how to use your system IT connects all the key players Minimum eligibility criteria – get underway Minimal additional assessment -get underway An infinite workforce Linkages to on-going care – CDM, long term community care Topping up existing services and systems

  7. X X Referral Forms Phone Calls Referrer X Faxes Member X Assessment Deliver Services X Prioritising Arrange Services

  8. David Meldrum • 0400 443 011 • david.meldrum@nexusonline.com.au

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