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EMERGENCY PREPAREDNESS The SYSCO Perspective. NSHCP Ltd. Educational Showcase 2006 Finding the Right Path. SYSCO Business Continuity Plan. SYSCO Canada has prepared a SYSCO Pandemic Business Continuity Guide for all Canadian OPCO’s.
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EMERGENCY PREPAREDNESSThe SYSCO Perspective NSHCP Ltd. Educational Showcase 2006 Finding the Right Path
SYSCO Business Continuity Plan • SYSCO Canada has prepared a SYSCO Pandemic Business Continuity Guide for all Canadian OPCO’s. • SYSCO has extensive Business Continuity Plan (BCP) already in place. • Need to consider additional challenges unique to flu pandemic. • SYSCO Atlantic has established a Pandemic Task Force to ensure all factors are considered in the pandemic planning process.
SYSCO Pandemic Task Force • SYSCO Pandemic Task Force goals: • Identify essential business activities including people and skills to keep them running. • Identify suppliers and products that are key to our business and identify alternates if available in case of shortages. • Develop protocols to minimize illness to employees and customers.
Variables to consider • Border Closures Canada/USA? • Supplier Stock Levels and Fill Rates? • Storage Space at SYSCO • SYSCO has an average of 3 weeks of inventory in stock. We have the ability to order a bit extra, but have limited ability to stockpile huge amounts. • SYSCO purchases and replenishes products based on average volumes. • Sudden spikes in product volumes that are not forecasted may cause shortages.
Pandemic Planning Considerations… • All facilities should have some type of emergency plan. • Where possible, keep some stock on hand in case of disaster. Don’t wait till the last minute! • Ensure all products on your emergency menu are listed and stocked in sufficient quantities at SYSCO. • Build product and brand flexibility into yourplan.
Pandemic Planning Considerations… • Communicate,Communicate,Communicate!!! anticipated volumes to your key vendors and SYSCO. • Suppliers may need advanced notice to increase production to meet higher demand. • Distributors will need advanced notice to increase stock levels on key products. • Once you invoke your pandemic plan, you will need to commit to using these products.
SYSCO’s Commitment • Commitment from SYSCO’s Senior Management that Health Care will receive priority service. • SYSCO will have mapped extensive Pandemic BCP’s and will continue to service customers to the highest possible standard. • We cannot promise that our service levels will remain unaffected during these difficult times, but we WILL be prepared to deal with these situations should they arise.
Conclusion • Urge all suppliers, distributors and customers in the supply chain to consider their own BCP’s. • We need to communicate with each other at all levels of the supply chain with respect to pandemic planning. • The strength of the Food Industry during a Pandemic Situation depends it! • SYSCO can assist with lists of ready to use products, stock lists’ and sample emergency menus. Contact us for assistance!