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Emotional Intelligence for Professionals

Emotional Intelligence - https://www.changeworksltd.co.th/course/emotional-intelligence/<br>Emotions play a major role in the decisions we make, how we connect and communicate with others and how well we can manage and maintain relationships. To be an effective manager or leader it is important that you are able to understand your own emotions and the emotions of your teams and the people you lead. Based upon the core framework of emotional intelligence, this program is designed for professionals that want to master their emotions and to be able to lead others from the heart and the head.<br>

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Emotional Intelligence for Professionals

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  1. EMOTIONAL INTELLIGENCE FOR EMOTIONAL INTELLIGENCE FOR PROFESSIONALS PROFESSIONALS For professionals that want to master their emotions and to be For professionals that want to master their emotions and to be able to lead others from the heart and the head. able to lead others from the heart and the head.

  2. Overview Overview • Emotions play a major role in the decisions we make, how we connect and communicate with others and how well we can manage and maintain relationships. • To be an effective manager or leader it is important that you are able to understand your own emotions and the emotions of the your teams and the people you lead. • Based up upon the core framework of emotional intelligence, this program is designed for professionals that want to master their emotions and to be able to lead others from the heart and the head. EMOTIONAL INTELLIGENCE FOR PROFESSIONALS 2

  3. Objectives Objectives By the end of this course the delegates will be able to: • Identify the main EI competencies and know how each area can contribute to your personality and interaction with others • Recognize and understand your moods and emotions and their effect on others • Manage and regulate your emotions to make sure they don’t disrupt your behavior • Control and guide your emotions so you can achieve more, boost yourself and vastly increase your productivity • Establish rapport with others and improve the effectiveness of your communication • Understand others’ feelings when interacting with them and become a trusted person in their network • Understand others needs systematically and respond accordingly to get maximum results in your interactions with them EMOTIONAL INTELLIGENCE FOR PROFESSIONALS 3

  4. MODULE ONE: INTRODUCTION TO EMOTIONAL MODULE ONE: INTRODUCTION TO EMOTIONAL INTELLIGENCE INTELLIGENCE • What is emotional intelligence (EI) • Understand the EI framework • Learn the EI competencies

  5. MODULE TWO: SELF AWARENESS AND SELF MODULE TWO: SELF AWARENESS AND SELF MANAGEMENT MANAGEMENT • What are emotions? • Understand how emotional highjacks happen • How does the brain process emotions and perceive the world

  6. MODULE THREE: SELF MOTIVATION MODULE THREE: SELF MOTIVATION • What matters to you? • Understanding your intrinsic motivations • Learn how to stay motivated

  7. MODULE FOUR: EMPATHY MODULE FOUR: EMPATHY • What is empathy? • Empathy and human communication • Develop your skills in empathetic communication

  8. MODULE FIVE: SOCIAL AWARENESS MODULE FIVE: SOCIAL AWARENESS • Apply the six human needs model to motivate and inspireLearnhow to have effective group interactions • Raise your social awareness through listening • Learn how to listen effectively • Know how to get the best from your team • Be able to engage your team more effectively

  9. MODULE 6: RELATIONSHIP MANAGEMENT MODULE 6: RELATIONSHIP MANAGEMENT • Understand the 6 human needs • How to recognize the needs and desires of others • How to manage relationships effectively

  10. Our Leadership Development Services Our Leadership Development Services Brain Based Time Management Brain Based Time Management Emotional Intelligence for Professionals Emotional Intelligence for Professionals High Impact Presentation Skills High Impact Presentation Skills Conflict Management Conflict Management Essentials Negotiation Skills Essentials Negotiation Skills Effective Communication Skills Effective Communication Skills EMOTIONAL INTELLIGENCE FOR PROFESSIONALS 10

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