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Examining Sports Consumption. MKT 3865 Dr. Don Roy. Involvement-Based Sports Fan Segmentation. Situation-Based Geography-Based Emotion-Based Self-Concept Based. Low Involvement. High Involvement. Marketing to Geography-Based Fans.
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Examining Sports Consumption MKT 3865 Dr. Don Roy
Involvement-Based Sports Fan Segmentation Situation-Based Geography-Based Emotion-Based Self-Concept Based Low Involvement High Involvement
Marketing to Geography-Based Fans • Build associations between sports object and community (e.g., supporting causes or charities) • Identify companies with significant local presence and pursue as sponsors (e.g., Bridgestone)
Marketing to High Involvement Fans • Leverage this group’s behavior in its relationships with sponsors. Devotion to property may transfer to loyalty to sponsors • Develop additional revenue streams in ticket sales and merchandising (on-site, with retail partners, and online). (Ex. –MS State)
Paths to Sports Fan Identification Participation Community Star Power Family Socialization
Influences on Direct Sports Consumption • Perceived options • Team or sport identification • Personal incentives • Marketing incentives Source: Adapted from Daniel L. Wann, Merrill J. Melnick, Gordon W. Russell, and Dale G. Pease (2001), Sports Fans: The Psychology and Social Impact of Spectators, New York: Routledge.
Influences on Option Evaluation • Future availability of an option (One time event? Frequently held event?) • Financial Requirements of an Option Also: • Driving distance/time to event • Parking availability • Day and time of event • Weather • Availability of consumption via indirect means (e.g., TV, radio, or online)
Task Incentives/Aesthetic Motives • Refer to how aspects of a particular sport appeal to a spectator • Examples: • Aggressiveness in football • Speed/skill in tennis • Fighting in hockey • Speed/pace/aggressiveness in auto racing • Strategy in baseball • Speed/pace in basketball
Marketing Incentives • Tactics that provide additional motivation for attending an event. Includes: • Promotions • Pleasing physical environment (“sportscape”) • Stimulating sensory experience (video replay, music, intermission entertainment) • Quality and variety of concessions