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Transitioning from Student to Professional

Transitioning from Student to Professional. Dena Stevenson, MA, SPHR TierOne University Manager, TierOne Bank. Career. Comes from French work carriere Originally meant “a racing course” Verb means “to move at full speed”.

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Transitioning from Student to Professional

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  1. Transitioning from Student to Professional Dena Stevenson, MA, SPHR TierOne University Manager, TierOne Bank

  2. Career • Comes from French work carriere • Originally meant “a racing course” • Verb means “to move at full speed”

  3. In today’s world, careering comes down to a race against change… a personal contest to see if we can grow as fast as the challenges we face in our work. “Fast Growth,” Price Pritchett

  4. New Employment Contract • A new definition for career progress and success. • Development means “learning a living.” • Career development is personal development. • The individual “owns” his or her career.

  5. Critical Career Skills • Professionalism • Know-How • Customer Relations

  6. Professionalism • Attitude • Appearance • Accountability • Adaptability

  7. Attitude is everything “Your attitude, not your aptitude, will determine your altitude. “ Zig Ziglar

  8. Appearance Just Thirty Seconds Social psychologists studying the impact of image have determined that’s how long it takes for someone meeting you to form a whole laundry list of impressions about your character and abilities.

  9. Dress for Success • Dress appropriately for the role. • Remember the age, viewpoints and values of your customers. • When in doubt – don’t! • Body jewelry and body art are optional.

  10. Which is not like the others?

  11. Accountability/Adaptability • Work ethic. • Willingness to learn. • Responsibility. • Reflection.

  12. Know-How • Communication Skills • Emotional Intelligence • Critical Thinking Skills

  13. Communication Skills • Personalize the interaction. • Be articulate. • Avoid negative language. • Exercise old-fashioned manners.

  14. Telephone Skills • Identify yourself and the company or department. • Maintain a normal and smooth voice tone. • Speak numbers slowly and clearly. • Listen closely.

  15. Written Communication • Use proper grammar. • Avoid slang. • NTM. • Use complete sentences. • Visual presentation creates impact. • Correct spelling.

  16. Emotional Intelligence • Self-awareness. • Self-management. • Social awareness. • Relationship management.

  17. Critical Thinking • Applying previous experience to a current situation. • Recognizing cues and taking appropriate action. • Thinking through actions and potential outcomes.

  18. Customer Relations • It’s About the Experience! • Create powerful impressions. • Be a Brand Ambassador.

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