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Merton Children’s Services -from Good to Great

Merton Children’s Services -from Good to Great. Children’s Trust & MSCB Partners Workshop – 12 March 2013. Context. Deficit reduction Welfare benefit changes Changes for partner agencies: Health, Police, VCS, schools and academies Local population changes

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Merton Children’s Services -from Good to Great

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  1. Merton Children’s Services -from Good to Great Children’s Trust & MSCB Partners Workshop – 12 March 2013

  2. Context • Deficit reduction • Welfare benefit changes • Changes for partner agencies: Health, Police, VCS, schools and academies • Local population changes • Increased public expectations on service • Tougher inspection regimes

  3. Our ambitions • We have the highest ambitions for all our C&YP and will judge our success by a range of criteria including: • Providing or commissioning services or settings which are judged good or outstanding; • Improving outcomes, closing gaps: particularly for vulnerable C&YP • Demonstrating C&YP views & ambitions have informed our service offer and their improvement • Evidencing that our EIP work has prevented C&YP from developing higher needs or stepping down from intervention and developing resilience and independence

  4. Children’s Trust Values • Keeping the child/young person at the heart of our work. • Equality, equity, inclusion and valuing diversity – judged on our impact on the most vulnerable • Local accountability and partnership • Making a difference – continuous improvement • Promoting a learning culture • Promoting a culture which listens to, responds to and which values C&YP

  5. Where Are We Now? • Retained a strong partnership ethos and commitment, despite turbulence – ethos of co-operation - collaboration – integration • Safe services; good services; improving services • Actively using evidence of what works • Bar rising-inspection & expectations • Sharper targeting – ensuring impact & using resources wisely and well

  6. Responding to these changes • Restructured CSF: CSC & YI, MASH, Transforming Families & Supporting Families • Refreshing tools to support: CYPWB Model, Common & Shared Assessment (CASA), Single Assessment, referral pathways • Refreshed commissioning of external early intervention services – process ongoing

  7. Children, Schools & Families Dept CSC & YI Head of Children’s and Families Social Care & Youth Inclusion ` Service Manager MASH & Child Protection Service Manager Social Work Intervention Services Service Manager Family & Adolescent Services Service Manager Permanency & Placements & LAC Service Manager Safeguards, Standards & Training MASH Bond Road S47 Assessment Team VCT CASA Strategic Lead for MARAC, MAPPA, OMP Core Social Work Teams Wraparound Child Protection Project (To be Developed /Commissioned ) Strategic Lead for CAMHS, MST YOT TF Casework Team Rapid Response EI Service –Adolescents Team (to be developed /commissioned) ETE Team Fostering Adoption 14+ Settled LAC & Leaving Care LAC Nurse Virtual School Link Role of Principal Social Worker QA IROs LSCB Training & development

  8. Children, Schools & Families Dept EDUCATION Head of Children, Schools & Families Education Strategic Manager for School Improvement Strategic Manager Special Educational Needs, Disabilities & Inclusion Strategic Manager Early Years. Children’s Centres & Childcare • School Improvement • Governor Services • Virtual School for • LAC • Schools ICT • Professional • Development Centre • Chaucer • Diversity & • Equalities • Strategic Manager • Education Inclusion • Education Welfare • Service • Virtual Behaviour • Service • Commissioning of • Alt Education • Provision • Commissioning of • Youth Services • Youth Services • Delivery • Education Lead for • CAMHS • CWD Social Work • Team • Portage, Early • Support & Targeted • Inclusion • Speech & Language • Language & Learning • Education • Psychology • Short Breaks Service • Statutory SEN/ • Transitions • Sensory Impairment • Parent Partnership • Supporting Families • 0-5 (Enhanced • Service) • EYFS Quality • Standards & • Workforce • Development • Children’s Centres& • Early Help • Childcare Sufficiency • & Access • Family Information • Direct Provision • (APG, Day Nursery, • Pre-school, • Children’s Centres

  9. Purpose of the MASH In Merton the Multi-Agency Safeguarding Hub (MASH) will be the central resource and the single front door for all contacts to children’s services where there is a ‘concern’ in relation to a child and their family.

  10. The MASH will: Manage referrals received. Research information held on professional databases of our Partner agencies to enable social care to make an informed decision. Provide a secure and confidential environment for professionals to share information. Identify low-level repeat referrals which taken in isolation may not appear concerning. Prioritise referrals using a BRAG rating. Refer to other agencies Role of the MASH

  11. MASH MA Staffing The MASH will be staffed by professionals from: Children’s social care Police Probation Housing Health Education (0-19 yrs) Youth Justice

  12. MASH Process/Procedure Before making a MASH enquiry, agencies will need to consider if the child or young person’s needs could be met by services from their own agency, or by other professionals already involved with the family (Universal). Agencies would be encouraged to make an enquiry only when they consider a family requires either an enhanced or specialist service, or when there is an immediate concern (Enhanced and Specialist).

  13. MASH & Child Protection Service Manager MASH Partner Line Management MASH Team CAF, Bond Road etc. MASH Team Manager First Response Team Expert Practitioner First Response ATM MASH ATM First Response Social Workers (x4) Admin Support (x2) MASH Social Workers (x2) MASH Screening Officers (x3) MASH Partner Staff (navigators) Housing Health VCT Probation Police (x4) Education 0-19 yrs Youth Justice MASH & Child Protection Service Structure

  14. BRAG ratings Red: There is a potential child protection issue (e.g. serious injury to the child).Requires immediate action, and information from MASH navigators is expected within 2 hours. Amber: There are significant concerns but immediate action is not required (e.g. ongoing DV issues in the household).Requires information from MASH navigators within 6 hours.

  15. BRAG ratings Green: There are concerns regarding a child’s wellbeing but these do not meet statutory requirements (e.g. poor school attendance).Requires information from selected MASH navigators within 24 hours. Blue: There is no safeguarding concern and the issue can be dealt with by a Universal service.No MASH response required. Advice or referral to a Universal service may be provided.

  16. BRAG ratings • Red: Potential child protection issue (e.g. serious injury to child).Requires immediate action, and information from MASH navigators is expected within 2 hours. • Amber: There are significant concerns but immediate action is not required (e.g. ongoing DV issues in the household).Requires information from MASH navigators within 6 hours. Green: Concerns regarding a child’s wellbeing but without meeting statutory requirements (e.g. poor school attendance).Requires information from selected MASH navigators within 24 hours. Blue: There is no safeguarding concern and the issue can be dealt with by a Universal service.No MASH response required. Advice or referral to a Universal service may be provided.

  17. Process map Screening Team receives CP Referral or CASA contact If a social care case is open, pass to allocated social worker If no social care case is open, level of concern is identified No concern B Safeguarding concern (not CP) Child Protection issue Pass to relevant agency or NFA MASH manager decides on BRAG rating MASH manager decides on BRAG rating G A R MASH process Allocate to First Response team MASH manager decision NFA Carry out single assessment, referring to MASH navigators for real-time info Refer to enhanced service or other social work team to complete single assessment

  18. Receiving Teams Central Social Work Teams First Response Team Bond Road YOT & My Futures VCT MASH Transforming Families EWS Voluntary Sector Services – Specialist Level ICWD Social Work Supporting Families

  19. Next Steps A performance framework for MASH is being developed. Agencies will begin working on the 12th floor to ensure a fully operational MASH team by April. The Information Sharing Agreement will be signed by the Project Board. The necessary IT systems will be procured and/or put in place. A ‘dry run’ for the MASH team will be carried out to ensure the process is robust.

  20. Further information on MASH Further information is available on the Merton MASH webpage at www.merton.gov.uk/mash The London Safeguarding Children Board also has information on MASH across London at www.londonscb.gov.uk/mash Or contact nicole.miller@merton.gov.uk or ben.sherlock@merton.gov.uk from the Merton MASH Project Team.

  21. CSF Dept. Early Intervention services • 0-5 years – Supporting Families Team • 5-18 years – Vulnerable Children’s Team • Transforming Families Team

  22. FUNCTIONS OF SF, VCT & TF • Referrals via MASH process • Step down from specialist intervention • Casework and case management approach (assessment and planning) • Single assessment • Direct work with children/young people & families • Brokerage to commissioned services • Advice, guidance and support to practitioners working at universal level

  23. Work in Progress • Simplified Child/YP Well-Being Model: universal; enhanced & specialist • Single assessment - inc specialist • Simplified our approach to Common and Shared Assessment • New child protection referral form

  24. Builds on success of CAF implementation within Merton Well Being Model (MWBM) since 2005 as tool supporting joint working across all services New dedicated MASH Child Protection Referral Form now distinct from …. … new simplified Common and Shared Assessment (CASA) tool within Early Intervention services (formerly CAF) CASA at Universal Level to have seamless interface with new Single Assessment tool at Enhanced and Specialist levels Principles of CASA(Common and Shared Assessment)

  25. Principles of CASA(Common and Shared Assessment) • Continues to • Support sharing of information • Focus on Strengths as well as Needs • Holistic Family focus • Empowering for family, while working jointly with practitioners as member of Team Around the Child (TAC) or Team Around the Family (TAF) • Remains consistent with other LAs CAFs or equivalent

  26. Assessment Framework Triangle 27

  27. Introduction to revised form 1 - CASA

  28. Introduction to Child Protection Referral Form

  29. MWBM Additional Needs Indicators

  30. Roll out of CASA and new CP Referral Form To be launched with MASH roll out Forms supported by dedicated simple Guidance Sheets CASA Training to replace CAF Training: details on Merton website at www.merton.gov.uk/caf will dovetail with www.merton.gov.uk/casa CSF Induction and LSCB Child Protection Training will reflect new CASA and CP Referrals processes Sets of Additional Needs Indicators updated to align with new 3-band ‘Triangle’ model versus former 5-band ‘Rainbow’ model Merton Well Being Model (MWBM) is being updated to reflect all of the above, and supporting practitioner handbook will continue to be available as on-line central point of reference and guidance: www.merton.gov.uk/mwbm

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