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Austrian culture “Etiquettes and Customs”. Greetings. Shaking hands with men, women and children in a business or a social meeting, while maintaining a direct eye contact.
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Greetings • Shaking hands with men, women and children in a business or a social meeting, while maintaining a direct eye contact. • Saying “GrussGott” (formal circumstances) or “GrussDich” (casual situations) is like saying hello when you pass by someone.
Titles are important in the Austrian culture. • Herr (Mr.) or Frau (Mrs. or Ms.) are used followed by the person’s title and surname. • Austrian people are proud of themselves as a nation that has contributed to other civilizations. • They are liberal and modern. • Austrians are different from Germans, each of them have their own customs. Names and Titles
Austrians have desires of personal freedom, challenge and time. • They are more interested in their personal success than the success of the group or team. • They like to work independently and complete their projects with their own ideas. • They prefer to go to work and get rewards rather than going to a gathering. Individualistic
Time is highly valued in the Austrian culture. • Austrians are expected to be on time for meetingsor appointments, and being late is disrespectful. • They tend to stick to schedules, agendas and meet the deadlines strictly. Monochronic view of time
Austria is one of countries that have the lowest power distance. • Every individual in this society thinks that people are equal regardless of their social status or position of authority. • They expect other people to treat them equally as anybody else. Low power distance
They use concise and clear language. • They understands the words literally and don’t try to know the meaning behind these words. • Austrians are honest and say things directly but in a polite way. Low context
I will arrange the meetings or appointments 3 to 4 weeks in advance and the best time is between 10 a.m. and 1 p.m. or between 3 p.m. and 5 p.m. • When I have a meeting I will be there on time and I will dress formally. • After a meeting, I will send a follow-up letter as a record of the important information and issues discussed during the meeting. If I had business in Austria:
I will use direct communication because the indirect way may be understood as lack of clarity or as dishonesty. • I will say what I mean by using a literal form of communication. • I will use words in German like ‘Dankeschön’ (‘Thank you’) or ‘Auf Wiedersehen’ (‘Goodbye’). • I will speak English slowly and simply. • I will treat everybody equally ( a manager or an employee). If I had business in Austria:
I hope that my presentation will help you to be successful in your business in Austria