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Careers in Information Technology Strathmore University 15 th February 2008. Quick Introduction. Currently: Head of IT in KLM for the Eastern Africa Region: Kenya Uganda, Tanzania, Rwanda, Burundi, Zambia, Malawi, Sudan, Djibouti, Ethiopia IT professional since 1991
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Careers in Information Technology Strathmore University 15th February 2008
Quick Introduction Currently: Head of IT in KLM for the Eastern Africa Region: • Kenya Uganda, Tanzania, Rwanda, Burundi, Zambia, Malawi, Sudan, Djibouti, Ethiopia IT professional since 1991 • Degree in Mathematics and Economics • Various IT certifications including (MCSE 2003, ITIL etc) Industries: • IT Provider (Comp-rite) Publishing (JKF, Standard Newspapers) Banking (Standard Chartered bank) and Aviation (KLM) Areas of experience: • User Training, Graphics, Programming, Complete IT solution deployments, Voice and Data Networks, Project and General Management
Some Current Trends • Telecommunications • Wireless (700MGHZ frequency excitement…) • Challenge of cable and impact of mobile phones • Convergence • In telecommunication (voice, data use the same media) • IT is in pervasive in the business environment • Programmers have there grove back! • SOHO’s and SMEs want customized software • ERP’s and CRM’s need maintenance • Open source movement,E-commerce, web2,Big market of games • Outsource or In-source? • BPO’s BUT some outsourced roles are coming back in • Day to day business support still high on IT budgets • IT in schools is no longer special • IT savvy society, PC’s at home
Degree from a reputable institution (e.g. Strathmore! ) Bsc in IT or Engineering, strong business education background Various vendor Certifications Strong people and problem management skills Heavy user interaction at all levels Continuous user training Customer satisfaction Problem solving methods Commitment to owning and solving problems Multi skilled, multi tasking change oriented individual Savvy with the trends in business and IT environment New technologies New business practices Continuous learning (certifications) What matters most to the business organization? A PLAN (3yr to 5yr plan) Clarity of one’s life objective = SELF DRIVE Discipline, absolute. Key Success Factors
Opportunity Areas • Telecommunications (CCNA,CCNP…) Telecommuting virtual office Globalization BPO’s • Software Application Development (Oracle, Java, Web) Voice, Alcatel 4400 with call centre NBO VSAT connectivity Q-management systems • Security (CISA,CISM…) Firewalls, Hacking, phishing, identity theft, • IT management (ITIL, COBIT Control Objectives for Information and related Technology) We must be more than geeks Project management From IT to CEO? Challenge: “Everything is becoming IT!”
Which way after Strathmore? • Get engaged even if it is voluntary Previous job employment inspires confidence • Have a clear career development plan • Review your plan regularly and score yourself • Update your knowledge (and contacts!) regularly • Do not worry about money, you will have it, just keep doing the right thing… • THOUGHTS BECOME THINGS, THINK POSITIVE AT ALL TIMES
INTERACTIVE | paul.ojil@klm.com