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E-GOVERNMENT READINESS THE PERFORMANCE OF THE OIC MEMBER COUNTRIES. SESRIC Research | Statistics | Training. E-GOVERNMENT READINESS.
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E-GOVERNMENT READINESSTHE PERFORMANCE OF THEOIC MEMBER COUNTRIES SESRIC Research | Statistics | Training
E-GOVERNMENT READINESS • Different e-government definitions by various relevant international organisations: The United Nations Public Administration Network (UNPAN), EU, OECD, WB, ITU, IBM, etc. • In general, e-government is one aspect of digital government which includes the broad use of all ICT tools in delivering services of the public sector. • A term used to reflect the extent of governments’ willingness and ability to use ICT to deliver better service to citizens, businesses and even to governments themselves. • Measure of the quality of the ICT infrastructure of a country and the ability of its consumers, businesses and governments to use ICT to their benefit. • This report presents the performance of the OIC Member Countries in e-government readiness between 2005 and 2007 using the E-Government Readiness Index and its sub-indices of the UN e-Government Survey 2008. It provides a comparison of OIC Sub-Groups and Top 10 OIC Member Countries.
E-GOVERNMENT READINESS INDEX (ERI) • A composite index comprising three sub-indices: • Web Measurement Index (WMI) • Telecommunication Infrastructure Index (TII), and • Human Capital Index (HCI)
1. WEB MEASUREMENT INDEX (WMI) It measures the ability and capacity of governments to deliver online services to their citizens through national websites such as those of ministries of health, education, welfare, labour and finance.
2. Telecommunication Infrastructure Index (TII) • A composite measure of • PCs • Internet users • Telephone lines • Cellular subscribers and • Broadband per 100
3. HUMAN CAPITAL INDEX (HCI) • A composite measure of • The adult literacy rate • The combined primary, secondary and tertiary gross enrolment ratio • It shows to what extent the citizens of a country are ready for e-transformation as a result of the country’s investments in education.
RECOMMENDATIONS 1. Setting the Foundations for the E-Government Transformation • Internet service providers should be supported with subsidies so that they can invest in the ICT infrastructure to offer high speed Internet connection at competitive prices. • Human capital emerges as a priority area for development in most OIC Member Countries to prepare their nations for e-government transformation. • Legal and regulatory frameworks should exist to ensure that education attainment in schools include teaching ICT use to ensure that future generations are adept with technological advancements. • Efforts should be made to increase computer penetration rates to bridge the gap in digital divide.
RECOMMENDATIONS Creating an Effective and Sustainable E-Government Environment • A national ICT strategy should be developed in line with the e-government strategy. ICT unit or department should be established in each public institution to participate in the e-government planning and get involved in each administrative process. • Measures should be considered to provide secured and transparent e-government services taking into account the local cultural context of the country. The ICT security of the e-government systems should be recorded in a “Digital Security and Business Continuity Document”. • The development of e-government applications should embrace citizens from various educational backgrounds by providing user friendly applications, where adequate structures should be developed to serve as a clear methodology for the current and prospective e-government programs. • Efforts should be made to enhance capacity building for the ICT staff and software development, where life-long learning should be an integral part of the sustainable e-government environment in which all parties share their experiences and contribute to the creation of a knowledge-base or a common memory to sustain the e-government environment.
RECOMMENDATIONS 3. Cooperation and Sharing Experiences at the OIC Level • An OIC electronic network should be established to assist the exchange of information, technologies, and experiences on e-government strategies and initiatives. • SESRIC will organise "International Conference on e-Government: Sharing Experiences" (eGOVsharE2009) in Antalya, Turkey on 8-11 December 2009. • To foster overall capacity-building of the OIC Member Countries in their e-government initiatives, a survey at the OIC level should be conducted to identify the training needs of the public sector staff. SESRIC can organise e-Government Capacity Building training activities based on the results of the mentioned survey. • The e-government experiences of the Member Countries should be shared in a common platform on a regular basis. This will establish a dialogue environment between e-government experts of the OIC Member Countries where they are able to discover answers for their problems and any other issues related to their e-government initiatives.
International Conference one-Government: Sharing Experiences Antalya, Republic of Turkey, 8-11 December 2009
AIMS OF eGOVsharE 2009 • Toestablish a platform for public managers, ICT representatives, professionals, researchers and academics from member countries and elsewhere. • Toorganize joint training programstoenhance e-Governmentcapacitybuildinginthe OIC MemberCountries. • To establish a permanent network of OIC regional e-Government practitioners. • To share and exchange practical experiences and explore ways and means of enhancing technical cooperation in various issues related to e-Government applications in OIC member countries.
