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Next Steps. The Action Period. What Happens Next?. Continued data collection Monthly progress reports Feedback reports Monthly conference calls facilitated by project staff Group e-mail list. Project Timeline. Review of Data Collection.
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Next Steps The Action Period
What Happens Next? • Continued data collection • Monthly progress reports • Feedback reports • Monthly conference calls facilitated by project staff • Group e-mail list
Review of Data Collection • Chart reviews on 20 patients younger than 5 years submitted by the 15th of each month • Monthly progress reports submitted by the 30th of each month
Feedback Reports • Summary of progress on goals • Includes data received by 15th of the month • Faxed or e-mailed to your office
Conference Calls Purpose • Share successes and challenges. • Plan strategies to make improvements. • Provide toolkit feedback. • Share learning. • Get support. • Discuss new ideas. • Periodic clinical updates.
Conference Calls • Who should attend • Improvement Team including physician lead • All interested staff • What to expect • Be prepared to report on progress, including cycles you have completed and what you learned. • Questions and guidance.
Conference Calls • Once per month • One hour long • Call days/times TBA
Conference-Call Etiquette • Please keep background noise to a minimum. • Mute your speakerphone when you are not speaking. • Speak close to the speakerphone or use a handset. • Identify yourself before speaking.
Conference-Call Etiquette • Speak one at a time and avoid interrupting. • Please do not call from a car or cell phone. • Be succinct. • Limit paper shuffling. • DO NOT use HOLD (background music).
Workshop II • Success stories showcase • Reports on progress • Clinical updates
Parting Thoughts • What can you do by next Tuesday? • You learn more from your mistakes than your successes. • Teamwork counts!