Managing Investigations

1. Managing Investigations Managing Sexual Exploitation and Abuse Investigations

2. Learning Objectives By the end of this unit, you will be able to: a) Access key tools and resource materials to assist in managing investigations b) Identify the key responsibilities of managing investigations

3. MANAGEMENT RESPONSIBILITIES: THE ABCS OF INVESTIGATIONS

4. Complaints Mechanisms Management’s Responsibility Creating a Culture of Safety Investigations Code of Conduct Training & Supervision Management Responsibility to address SEA

5. The ABCs of Investigations All staff trained All staff sign code Code of Conduct Community-based Confidential Complaints Mechanism IASC Six Core Principles IASC Model Complaints and Investigation Procedures and Guidance Related to Sexual Abuse and Exploitation Appropriate manager is responsible COMPLAINT RECEIVED Initial investigation Management plan Appoint investigation team Investigation Summary of Possible Outcomes Task Worksheet Investigation Planning Tool Substantiated/ Unsubstantiated Program/ practice issue Outcome

6. KEY ISSUES FOR MANAGING INVESTIGATIONS

7. General Guidance for Managing an Investigation • Know the procedures yourself • Have a written plan • Be alert to unforeseen difficulties and be prepared to manage and resolve issues • Check the plan with investigation colleagues and your manager – remember the need for confidentiality • Ensure that investigators know and follow procedures throughout

8. Investigation Management Plan:Key Issues • Ensuring support to possible victims and witnesses, including the immediate safety of victims • Confidentiality and information-sharing • Skills matching • Staff safety and support, including the accused person • Media

9. Investigation Management Plan:Key Issues • Integrity and thoroughness of the investigation • Inter-agency management • Resources – financial, human, other • Supervising recording of information and review processes and reporting • Reviewing the investigation process and the investigation report

10. Investigation Management Plan • Develop a written plan • Use the tools and guides that are available • Task Worksheet • Investigation Planning Tool • Building Safer Organisations Guidelines: Receiving and Investigating Allegations of Abuse and Exploitation by Humanitarian Workers

11. Review Management responsibilities:Creating a culture of safety

12. Complaints Mechanisms Steps for Managing Investigations Investigations Code of Conduct Training & Supervision Management Responsibility to address SEA

13. Managers are responsible to… • Ensure all staff are aware of responsibilities and code of conduct • Identify how staff and beneficiaries can access complaint mechanisms • Support any investigation • Consider national authorities (if criminal) • Understand local attitudes toward SEA • Know local systems and services for victims/ complainants

14. A Culture of Safety • A code of conduct • “Whistle blowing” (speak-out) policies • Clear investigation procedures

15. A Culture of Safety • Training and implementation of procedures • Transparency and openness • Policies on confidentiality

16. A Culture of Safety • Policies on the responsibilities of organizations and individuals • Acknowledging to beneficiaries our accountability on these issues

17. Managing Investigations Quiz

18. Conclusion “You don't have to be great to get started, but you have to get started to be great.” -Les Brown