WELCOME TO OUR PRESENTATION

1. WELCOME TO OUR PRESENTATION

4. Chapter – 5+ • The writing process and an introduction to business messages

5. The process of writing • Writing researchers have been studying the composing process since the 1970.They found that every person has a unique way of writing style. • +

6. The writing process consist of three mainmain stage : • Revising • Revising contents, structure • And format • Editing sentences and words • proofreading • Planning • Gathering and collecting • Analyzing and organizing • Choosing a form • Drafting • Being flexible • Keeping going • Using your own strategies

7. The importance of readable formatting • Do not put off your readers with daunting physical format. • The writer is responsible for making the important formatting decisions. Except for project that will involve a graphic designer, it will largely be up to you to make the key formatting decisions for messages. What kind and size of type will you use? What kinds of headings? Will you use any means of typographical emphasis? How about numbered or bulleted lists? Should the document include such visual elements as logos , textbooks, picture or diagrams.

8. Readable format :

9. Unreadable Format

10. Memorandums A short message or record used for internal communication in a business. Once the primary form of internal written communication, memorandums (or memos) have declined in use since the introduction of email and other forms of electronic messaging

11. 1. A short note written as a reminder. • 2. A written record or communication, as in a business office. • 3. Law A short written statement outlining the terms of an agreement, transaction, or contract. • 4. A business statement made by a consignor about a shipment of goods that may be returned. • 5. A brief, unsigned diplomatic communication.

12. Determining memorandum form

13. Most large companies use standard memo templates or printed memorandum with date, to, form ,and subject headings. Some large companies have additional headings (department ,plant ,store number). memorandum very widely and formally.

14. Email • E-mail, or email, is short for "electronicmail" and is a method of composing, sending, and receiving messages over electronic communication systems. Most e-mail systems today use the Internet, and e-mail is one of the most popular uses of the Internet.

15. Advantages of email communication • Eliminates telephone tag. • Saves time • Speeds up decision making • It’s cheap • Provides a written record

16. Disadvantages of email communication • It is not confidential • It doesn’t show emotions • It may ignored and delayed

17. When we write a mail , we should consider some method: • The language may be casual, informal (use casual language when writing to friend) • Email should be simple and understandable . • Email should be concise. • Email need to correctness

18. Prefatory elements of email • The mechanical parts parts of the email message are generally standardized and are a part of template of the software you using constructing the message . But the second part of your effort, writing the message ,is far from standardized .

19. To :here the sender places the email address of the recipients . • Cc :if someone other than primary recipient is to receive a courtesy copy , his or her address goes there. • Bcc :this line stands for behind courtesy copy ,the recipients message will not show this information. • Subject : this line describe the message precisely as the situation permits . • Attachments : here you can add file to your mail receiver. • The message : the information you are sending goes here. How to write it is the subject of much of the following discussion.

20. Instant Message • Another type of electronic message that continues to grow in popularity is instant messaging . Commonly referred to as IM-ing , instant messaging or online chatting , is much like a telephone conversation . but it uses type rather than voice.

21. Write instant messages as you would talk to the other person.