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West Tennessee Workforce Survey. Regional Report. Collaborative Effort. Background. Jackson Area Chamber asked JSCC and the Jackson TTC to research the workforce development needs of West Tennessee Survey was created by staff and faculty Academic Affairs Continuing Education
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West Tennessee Workforce Survey Regional Report
Background • Jackson Area Chamber asked JSCC and the Jackson TTC to research the workforce development needs of West Tennessee • Survey was created by staff and faculty • Academic Affairs • Continuing Education • Center of Emphasis • Business department • Industrial Technology department • Computer Technology department • Psychology department
Background • Gather demographic information on manufacturing businesses • Determine educational and specific skill requirements for: • Electro-Mechanical/Industrial Maintenance • Production Associates • Production Supervisors • Office Associates • Computer/Technical Support
Background • Sent to 169 businesses… • In JSCC’s fourteen-county service area • In the manufacturing sector • With 50 or more employees • Responses received: 44 (26%) response rate
Business Profile • Over 43% of responses - Madison Co. • 84% from Madison, Chester, Gibson, Haywood, Henderson Counties • Over 27% of responses from Fabricated Metal businesses • Industrial and Commercial Machinery (16%) • Rubber and Miscellaneous Plastic Products (14%)
Schedules, Hiring and Turnover • Most frequently used work schedules • 3 shifts, 8-hours, Mon-Fri, set (30%) • 4 shifts, 12-hours, 7-days, rotating (11%) • 1 shift, 8 hours, Mon-Fri, set (11%) • Over 84% expect hiring to be equal to or greater than estimated turnover • Estimated hiring is 26% greater than turnover • Larger companies (over 250 employees) reported a turnover less than 10%
Number of Employees per Occupational Category Represented by Survey Results Total: 10,888 9000 8075 8000 7000 6000 5000 4000 3000 2000 1238 1078 1000 407 90 0 Electro Mech/Indust. Maint Production Associates Production Supervisors Office Associates Computer/Tech. Support Number of Employees Estimated 11,500 employees • Sizes ranged from 68 to 1,280 employees • Over 68% had 50 to 250 employees
Education Benefits & Rewards • Over 86% of businesses offer education benefits • Larger businesses (250+) offered both education benefits and rewards
Minimum Educational Requirements • Most common responses • Production Associates: High school/GED (79%) • Production Supervisors: High school/GED (63%) • Office Associates: High school/GED (69%) • Electro-Mech/Ind. Maint: Technical certificate (57%) • Computer/Technical Support: 4-year degree (45%) • Larger businesses tend to require a lower requirement for Production Supervisors and Office Associates
Skills Overview • “Soft” Skills and Technical Skills from each occupational group • Indicates necessity/importance of skill • Scores: scale of 0 to 100 • 100 = “Always” or “Very Important” • 0 = “Never” or “Not Important” • Color code • Blues and greens = highly important • Oranges = important • Yellows and pinks = less important
Essential Skills • Basic high school education coupled with soft skills are the key foundation. • Preparation of tomorrow’s workforce • Creates a hirable and trainable employee • Specialized training is essential for the development of the incumbent workforce. • Typically provided on an as-needed basis • Improvement of the existing workforce
Action Plan • Plan – Sit down together and discuss • The situation • The vision • The plan 2) Do – Stop talking about it and act • Put plans into action! • Work collaboratively • Business • Industry • Chamber of Commerce/Government
“In life and business, there are two cardinal sins.. The first is to act precipitously without thought, and The second is to not act at all.” Carl Icahn