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The Agenda. Recognition Awareness Training. Power Of Recognition Informal Recognition Formal Recognition The RQT. Reinforces positive behavior Makes the organization more effective Helps increase satisfaction and morale Creates and supports a team feeling A positive feedback system.
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The Agenda Recognition Awareness Training Power Of Recognition Informal Recognition Formal Recognition The RQT
Reinforces positive behavior Makes the organization more effective Helps increase satisfaction and morale Creates and supports a team feeling A positive feedback system The Power of Recognition
Types of Informal Recognition • Acknowledgment • Seeking Input • Sharing Information • Encouragement • Taking Personal Interest
Seeking Input EMPLOYEE SATISFACTION SURVEY 2001, 2003, 2006, 2009
Taking a Personal Interest How was your weekend? Happy Birthday
Informal Recognition • $3 Recognition Treat • Bravo • Team Spirit Award • CARE • Recognition Rewards
3 Recognition Treat! The Recognition Treat is designed to informally recognize a colleague for a job well done or for a specific achievement. The award is designated not only for employees in Financial Management and Strategy Management but also can be used to recognize employees in other University departments and organizations.
BRAVO Bravo • One-time noteworthy achievements • Show reliability and devotion to the job • Positive attitude and/or behavior • Personal initiative & creativity to solve unusual problem • Volunteering for an extra or emergency assignment • Doing a special project well • Producing a high quality product under tight deadlines • Going above and beyond the call of duty • An incidence of great customer service
C ARE ourageous chievement eflecting ffort & Determination
Recognition Rewards Thank you for saying ‘Thank You!’
Formal Recognition • Quality Staff Exceptional Performance • Leadership inQuality • SuccessfullyTakingAnotherRoute
QSTEP Recognizes staff who exhibit behaviors in the qualities of: Trustworthy, Trusting of Others, Collaborative, Committed
Recognizes leaders who exhibit behaviors in the qualities: Trustworthy, Trusting of Others, Approachable, Inspiring LINQ
Designed to recognize performance which meets at least one of the following criteria: a long-term improvement, cost/time savings, opening channels of communication, improvements to customer services provided or a creative process or outcome. STAR
When you give recognition, it must be: DeliveryGuidelines Personalized Accurate Specific Timely Appropriate Sincere
The RQT The mission of the Recognition Quality Team (RQT) is to promote and administer a program that enables Financial Management and Strategy Management employees to recognize their co-workers or teams for the contributions they make to quality work. For more information, visit the WEB site: http://f2.washington.edu/teams/rqt/