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UNIVERSITY OF PORTSMOUTH/ ASSOCIATION OF UNIVERSITY ADMINISTRATORS (AUA)

UNIVERSITY OF PORTSMOUTH/ ASSOCIATION OF UNIVERSITY ADMINISTRATORS (AUA) THE UNIVERSITY SECTOR : BUT NOT AS WE KNOW IT. Graham Galbraith Vice-Chancellor, University of Portsmouth. A CHANGING SECTOR. 1993 Student Number Controls (SNC) 1998 Up to £1000 fees (David Blunkett )

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UNIVERSITY OF PORTSMOUTH/ ASSOCIATION OF UNIVERSITY ADMINISTRATORS (AUA)

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  1. UNIVERSITY OF PORTSMOUTH/ ASSOCIATION OF UNIVERSITY ADMINISTRATORS (AUA) THE UNIVERSITY SECTOR : BUT NOT AS WE KNOW IT Graham Galbraith Vice-Chancellor, University of Portsmouth

  2. A CHANGING SECTOR • 1993 Student Number Controls (SNC) • 1998 Up to £1000 fees (David Blunkett) • 2004 Up to £3000 fees (Bill Rammell) • 2009 The Brown Review (Peter Mandelson) • 2012/13 New fees up to £9000 (David Willetts) • 2012/13 Number controls removed for AAB+ • 2013/14 Number controls removed for ABB+ • 2015/16 Abolition of number controls – A FREE MARKET?

  3. IMPACT OF CHANGES • New emphasis on students • Students as customers? • Is a degree value for money? • Students/Parents interested in outcomes? • KIS • DHLE • League Tables • Student Experience Surveys and Social Media

  4. THE TRANSFORMATION IS YET TO HAPPEN • Competition not yet in evidence • Impact of data (KIS, DHLE) not yet clear • Social Media impact only beginning • The ‘Good Times’ for funding over, with no price competition YET • OIA hit headlines! • 10% increase in complaints • 29% - too few contact hours • 20% - unhappy with teaching

  5. OUR RESPONSE IS CRUCIAL • Act as one university: one body of staff • Students as customers and partners • Need to demonstrate VFM • Efficiency • Focus on quality interactions • Consider the whole student experience • Why choose us? What is our proposition?

  6. SHAPING OUR FUTURE • Need to be purposeful in all we do • Need to have a USP • A Brand and Reputation that matches • League Tables • KIS • DHLE and other measures of success

  7. YOU HAVE THE ANSWERS • You understand the issues: – Why do we do it that way? – are we sure this is achieving the desired outcome? • Be prepared to innovate – reduce unnecessary tasks • Take balanced risks • Focus on the outcomes • WE NEED TO BE PREPARED TO CHANGE

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