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Evaluation and Accreditation around the world. IASIA-UNDESA Task Force on “ Standards of Excellence in Public Administration Education and Training” International Conference on Quality in Public Affairs Education Dubai, UAE, December 7-9, 2007. dr. Theo van der Krogt EAPAA secretary-general.
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Evaluation and Accreditationaround the world IASIA-UNDESA Task Force on “Standards of Excellence in Public Administration Education and Training” International Conference on Quality in Public Affairs Education Dubai, UAE, December 7-9, 2007 dr. Theo van der Krogt EAPAA secretary-general
Types of Evaluation • Accreditation • evaluation of quality in order to recognize institution/program meets certain minimal standards • Audit • checking that procedures are in place to assure quality, integrity or standards of provision and outcomes International Conference on Quality in Public Affairs Education, Dubai, UAE
Evaluation Models consulted • General evaluation models • ENQA (Europe) • CHEA and USDE (USA) • Australia and New Zealand • Specific evaluation models • Business Administration • EQUIS and EPAS (Europe-based) • AMBA and AACSB (USA-based) • Public Administration International Conference on Quality in Public Affairs Education, Dubai, UAE
Specific PA Evaluation Models • NASPAA (USA) • CPM (USA) • EAPAA (Europe) International Conference on Quality in Public Affairs Education, Dubai, UAE
Criteria and Standards • Criterion: Aspect of evaluation • Standard: required level of performance on a specific criterion International Conference on Quality in Public Affairs Education, Dubai, UAE
Measurement • Mostly: • is/are there a (written) ……. (policy, process, program, rules) • is there management and evaluation • Sometimes: • is there measurement of any kind • are there standards • what is the performance • Rarely: • standard International Conference on Quality in Public Affairs Education, Dubai, UAE
Types of Criteria • Strategy • Program, admission & faculty • Management • Performance International Conference on Quality in Public Affairs Education, Dubai, UAE
Strategy • Strategy • mission, objectives, target group(s), stakeholder involvement, community service • Educational Philosophy • objectives + target group > educational philosophy > program & assessments International Conference on Quality in Public Affairs Education, Dubai, UAE
Program, Admission & Faculty • Program content • Strategy + Educ. Phil. > program, level, length, core courses or subjects, electives, internationalization, program coherence, theory, skills & attitudes, assessment • Admission • Entrance requirements, admission rates, fees • Faculty (teaching staff) • quantity, quality, jurisdiction, personnel management, gender & minorities International Conference on Quality in Public Affairs Education, Dubai, UAE
Management 1 • Program management • responsible person(s), decision structure, involvement of students and staff, development, monitoring, evaluation • Quality management • policy & objectives, plan & process, course & curriculum quality measurement, curriculum development, stakeholder involvement, output/outcome measurement International Conference on Quality in Public Affairs Education, Dubai, UAE
Management 2 • Facilities and support • budget, library, support staff, classrooms, offices, ICT facilities • Student services • registration, information, tutoring, grievances, student involvement, public relations International Conference on Quality in Public Affairs Education, Dubai, UAE
Performance • Performance • competencies attained, satisfaction of stakeholders, success rate, retention scores • Community service • place in mission, objectives, and program, facilities & support, evaluation International Conference on Quality in Public Affairs Education, Dubai, UAE
Competencies • Academic competencies • general/generic (e.g. abstraction, overview, independent judgment, research abilities, learning abilities) • specific (e.g. knowledge and understanding of relevant concepts, theories and relations) • Professional competencies • general (e.g. oral & written communication, team work, project management, foreign languages, computer skills) • specific (e.g. policy analysis & evaluation, budget analysis) International Conference on Quality in Public Affairs Education, Dubai, UAE
Conclusion • Lot of criteria • Few standards • Most criteria are not PA-specific International Conference on Quality in Public Affairs Education, Dubai, UAE