Driving Systemic Change in Texas Elements & Opportunities Texas Workforce Investment Council

1. NGA Workforce Development Policy Forum January 11, 2005 Miami Driving Systemic Change in Texas Elements & Opportunities Texas Workforce Investment Council Lee Rector, Deputy Director

2. Texas Workforce Commission Texas Education Agency Texas Higher Education Coordinating Board Texas Association of Workforce Boards Health and Human Services Commission Texas Youth Commission Texas Department of Criminal Justice Office of Economic Development and Tourism Texas Workforce Development System Partners

3. THE TEXAS WORKFORCE SYSTEM FOUNDATION Education, Workforce and Economic Development Measures Partner Accountability System Objectives Future Scenario And Strategy Statements Data and Issue Identification

4. CUSTOMER RESULTS workforce system achievement ACTION AND INTEGRATION partner collaboration, system enhancement DATA PLANNING MEASUREMENT ANALYSIS AGENCY RESULTS performance benchmarking and improvement

5. Council’s Mandate to Develop a System Strategic Plan The Council shall develop and recommend to the Governor and the Legislature a single strategic plan that establishes the framework for the budgeting and operation of the workforce development system, including school to careers and welfare to work components, administered by agencies represented on the Council. The Council shall include in the strategic plan goals, objectives, and performance measures for the workforce development system that involve programs of state agencies that are represented on the Council 2308.104(a),(b),(c) Govt. Code

6. Destination 2010: 3 Key Performance Areas 16 Critical Success Factors 7 Critical Business Issues 22 Long Term Objectives: 10 Systemic 12 Programmatic 12 Measures (Tiers 1& 2) and Action Plan Milestones

7. 2004 -- Measuring the Critical Few • Tier 1 - System Measures • Outcome oriented • Formal measures • Tier 2 - Strategy-Critical Measures • Outcome oriented • Less Formal Measures • Tier 3 - Capacity-Building Measures • Process oriented • Intermediate outcomes/progress

8. 1 3 CUSTOMER RESULTS workforce system achievement ACTION AND INTEGRATION partner collaboration, system enhancement DATA PLANNING MEASUREMENT ANALYSIS AGENCY RESULTS performance benchmarking and improvement 2

9. Workforce System Performance Evaluation Schematic Texas Government Code, Section 2308.104 Adult Basic Education TX Govt Code 2308.1016 Performance Measures Destination 2010 22 LTOs Formal Measures (4) Less Formal Measures (8) Program Outcome / Output Orientation Federal and State Tier 2 (8) Tier 1 (4) SAPs LWDB Plan Alignment TX Govt Code 2308.302 2308.304

10. Report Card Structure for Reporting and Evaluating Measures Formal Measures Less Formal Measures Jobs Created Customers Served TANF Recidivism Jobs Retained Educational Transition Educational Participation Entered Employment Employment Retention Educational Achievement Constructive Activity Secondary Drop-Out Pre-release Job Placement System Measurement One (1) System Report Card that aggregates and weights based on total participant population; and four (4) Measure Report Cards that report by population segment, program and aggregate. System Report Card Entered Employment Employment Retention Educational Achievement Customers Served -------- Educational Transition Educational Participation Secondary Drop-out Constructive Activity Job Created Jobs Retained TANF Recidivism Pre-release Placement Entered Employment Report Card Adults - program - program Adults with Barriers - program - program Youth - program - program Employment Retention Report Card Adults - program - program Adults with Barriers - program - program Youth - program - program Educational Achievement Report Card Adults - program - program Adults with Barriers - program - program Youth - program - program Customers Served Report Card Adults - program - program Adults with Barriers - program - program Youth - program - program

12. 200B Workforce System Report Card Key: A – previous year B – current year Formal Measures Entered Employment Employment Retention Educational Achievement Customers Served Less Formal Measures Educational Transition Educational Participation Secondary Drop-out Constructive Activity TANF Recidivism Pre-release Placement Job Created Jobs Retained Actual X X X X X X X X X X X X Percent X% X% X% X% X% X% X% X% X% X% X% X% Change A to B %%%%%%%%%%%% Change04 to B %%%%%%%%%%%%

13. 200B Entered Employment Report Card Key: A – previous year B – current year Adults CTC Academic CTC Technical TAA/NAFTA Veterans E&T Employment Services Dislocated Workers (WIA I) Adult Total Adults with Barriers Blind Services Rehabilitation Services Adult Education (WIA II) Food Stamp E&T Project Rio Self Sufficiency Fund STEP TANF Choices Adults (WIA I) Adults with Barriers Total Youth Perkins Secondary Youth Total Youth with Barriers Project Rio Youth (WIA I) Youth with Barriers Total Actual X X X X X X X X X X X X X X X X X X X X X X Percent X% X% X% X% X% X% X% X% X% X% X% X% X% X% X% X% X% X% X% X% X% X% Change A to B %%%%% %% %%%%%%%% % % % % % % % Change04 to B %%%%% %% %%%%%%% % % % % % % % %

14. … and Lessons Learned Innovations • SITAC • Clusters • Information Gateway • Environmental scanning • Common definitions • Reporting structure • Core – System • Collaborative – Cooperative • Multiple – Significant • Agreed - Formal • Obscured – Transparent • Achievement - Performance