Making Interviews

1. Making Interviews Mona Jebril University of Palestine

2. Interviews (a definition) • “Interview is an action which helps interviewer who as an Employer, Candidate, Journalist, or an Ordinary person to make hypothesis about a person’s personality or a company’s organizational structure.” (Ankur Garg, Psychologist) From Wikipedia, the free encyclopedia Mona Jebril University of Palestine

3. Notice! • Interview • Interviewer • Interviewee Mona Jebril University of Palestine

4. How to make your interview memorable • Things you must do • Do not arrive late • Don't dress like a tramp • Research! • Don't smoke, chew or blow gum bubbles during an interview • Do not interrupt the interviewer or talk over the top of them • If you can't say anything nice, don't say anything at all • When the person asks what your weaknesses are, use only the ones that can be turned around into a lesson learned or a positive. • Fit your interview banter to the job and the company you're applying for Mona Jebril University of Palestine

5. How to be impressive on the phone • Whether you're doing a phone interview, a conference call or cold-calling a company you'd love to work for, a good telephone manner is essential. Try the following: • Smile - you can hear it in your voice • Keep a pen, paper and calculator to hand in case you need them • Don't smoke, chew or slurp - those sounds travel • If you stand up your voice sounds stronger and more authoritative • Pace the call, don't rush and let the other person speak • Avoid 'er', 'um', 'huh', and the rest they'll make you sound dumb Mona Jebril University of Palestine

6. Types of Interviews • The Screening Interview • The Informational Interview • The Directive Style • The Meandering Style • The Stress Interview • The Behavioral Interview • The Audition • The Group Interview • The Tag-Team Interview • The Mealtime Interview • The Follow-up Interview Mona Jebril University of Palestine

7. First: The Screening Interview • Aim: The interviewer doesn’t want to know whether you are the best fit for the position, only whether you are not a match! • Tips • Highlight your accomplishments and qualifications. • Have note cards with your vital information sitting next to the phone (in phone interviewing) Mona Jebril University of Palestine

8. Second: The Informational Interview • The focus is on information at this stage not on the job. • During an informational interview, the jobseeker and employer exchange information and get to know one another better without reference to a specific job opening. • Tips: • Come prepared with thoughtful questions about the field and the company. • Give the interviewer your card (if you have one!), contact information and CV. • Write a thank you note to the interviewer. Mona Jebril University of Palestine

9. Third: The Directive Style • Here, the interviewer has a clear agenda that he or she follows. (Asking the same questions to compare results) Tips • Follow the agenda of the interviewer. • But, don’t relinquish control of the interview. Politely interject information which you think important and which prove your superiority as a candidate. Mona Jebril University of Palestine

10. Fourth: The Meandering Style • Here, the interviewer will rely on you to lead the discussion. • This style uses broad/ open-ended questions (e.g. Tell me about yourself) • Tips • Be prepared with highlights of your skills • Remain Alert to the interviewer • Remain respectful to the interviewer. Mona Jebril University of Palestine

11. Fifth: The Stress Interview • Legitimate or illegitimate?! • You might be held in the waiting room for an hour before the interviewer greets you. • You might face long silences or cold stares. • The interviewer might openly challenge your believes or judgment. • (Aim: to determine whether you will be able to withstand the company’s culture or not) • Tips • * Remember it is only a game. It is not personal. • Prepare and memorize your main message before walking through the door. • Even if the interviewer is rude remain calm and tactful. • Go into the interview relaxed and rested. Mona Jebril University of Palestine

12. Sixth: The Behavioral Interview • This style relies on your previous behavior to indicate your future performance. • (Describe a time that you required problem-solving skills, adaptability, leadership, conflict resolution, …etc.) • You need not only reflection, but also organization. • Tips • Review your CV • Reflect on your own professional, volunteer, educational and personal experience to develop brief stories. • Prepare stories by identifying the context. Mona Jebril University of Palestine

13. Seventh: The Audition • For some positions, companies want to see you in action. They might take you through a brief exercise in order to evaluate your skills. • It might be helpful to you as it allows you to demonstrate your ability. • If you felt that other candidates have an edge on you in terms of experience and other qualifications, then you can request an audition interview. • Tips • Understand the instructions and expectations for the exercise. Try to minimize confusion. • Treat the situation as if you are a professional. Take ownership of your work. • Brush up on your skills before an interview if you think they might be tested. Mona Jebril University of Palestine

14. Eighth: The Group Interview • This kind of interviews help showing your leadership potential and style. • It helps the company to get a glimpse of how you interact with peers. • Tips • Observe and try to discern the rules of the game. • Treat others with respect while exerting influence over others. • Avoid overt power conflicts. • Keep an eye on the interviewer throughout the process so that you do not miss important cues. Mona Jebril University of Palestine

15. Ninth: The Tag-Team Interview • Not only does the company want to know whether your skills balance that of the company, but also whether you can get along with the other workers. • In some companies, multiple people will interview you simultaneously. • Tips • Treat each person as an important individual. • Use the opportunity to gain as much information about the company as you can. • Be ready to illustrate your main message in a variety of ways to a variety of people. • Prepare psychologically to expend more energy and be alert. • Stay focused and adjustable. Mona Jebril University of Palestine

16. Mealtime Interview • Interviewing over a meal is difficult for some people and it often sounds as a professional catastrophe. • It is a challenge which you could overcome with some preparation and psychological readjustment. • Tips: • Take cues from your interviewer, remembering that you are the guest. Do not sit down until your host does. Order something slightly less extravagant than your interviewer. If he recommends an appetizer to you, he likely intends to order one himself. Do not begin eating until he does. If he orders coffee and dessert, do not leave him eating alone. • If your interviewer wants to talk business, do so. • Try to set aside dietary restrictions and preferences. Remember, the interviewer is your host. It is rude to be finicky unless you absolutely must. If you must, be as tactful as you can. Avoid phrases like: "I do not eat mammals," or "Shrimp makes my eyes swell and water." Mona Jebril University of Palestine

17. Mealtime Interview • Choose manageable food items, if possible. Avoid barbeque ribs and spaghetti. • Find a discrete way to check your teeth after eating. Excuse yourself from the table for a moment. • Practice eating and discussing something important simultaneously. • Thank your interviewer for the meal. Mona Jebril University of Palestine

18. Tenth: Follow-up interviews • Companies might bring candidates fro a second and sometimes third or fourth interviews for a number of reasons. • Tips • Be confident. Make clear what you have to offer and your interest in the position. • Tactfully discover more information about the internal company dynamics and culture. • Walk through the front door with a plan for negotiating salary. • Be prepared for anything. Mona Jebril University of Palestine

19. Types of Interviews • The Screening Interview • The Informational Interview • The Directive Style • The Meandering Style • The Stress Interview • The Behavioral Interview • The Audition • The Group Interview • The Tag-Team Interview • The Mealtime Interview • The Follow-up Interview Mona Jebril University of Palestine

20. LET’S ACT SUCCESSFUL INTERVIEWING

21. Outline • Role Playing • Idioms • Suggestions on How to make a good presentation • A general topic for discussion

22. Suggestions on How to Make Your Presentation a Successful One • Content • Delivery • Timing • Visual Aids • Questions Discuss! Mona Jebril University of Palestine

23. Why does an audience get distracted? • Assumption of presentation message as a common knowledge. • Inadequate visual aids • Unclear presentation structure • Complicated jargon • Lack of communication with the audience • Reading from paper • Monotonous sentences Mona Jebril University of Palestine

24. How to organize your presentation • http://www.catalysis.nl/links/presentations/presentation.php Two Key Issues • The message:What do I want the audience to know when I am finished? • The audience: How do I present my talk such that the audience will understand and remember what I have to say? Mona Jebril University of Palestine

25. Things to Remember! • Start in time. • The Message • Select Results and Order Them • Opening and Introduction • Conclusions and Ending • Visual Aids: Overhead Transparencies, Slides, or Computer Projection? • Communication in stead of performing • Timing: Absolutely Necessary • Are You Nervous? Hopefully you are! • http://www.catalysis.nl/links/presentations/presentation.php Mona Jebril University of Palestine

26. http://www.catalysis.nl/links/presentations/presentation.php Mona Jebril University of Palestine

27. The Attention Curve • http://www.catalysis.nl/links/presentations/presentation.php Mona Jebril University of Palestine

28. What can you do to catch the audience’s attention for the whole duration of your talk? • http://www.catalysis.nl/links/presentations/presentation.php Mona Jebril University of Palestine

29. Mechanics • Use a good presentation-building. • Humor is very useful. • The more you rehearse the talk, the better it will be. • Not everything has to be written down. • Be enthusiastic. • Act your talk. • Give people time to think about the important facts by slowing down, or even stopping for a moment. • Do not go overtime under any circumstance. Mona Jebril University of Palestine

30. Time ALWAYS end on time Even if you have to cut Mona Jebril University of Palestine

31. ??????????? ? • Listen to the questions very carefully. • Do not treat your audience as mentally-impaired: do not explain the completely obvious things. Mona Jebril University of Palestine

32. Text • Slides should have short titles. • Use uniform capitalization rules. • All the text on one slide should have the same structure (e.g. complete phrases, idea only, etc.). • Put very little text on a slide. Put no more than one idea per slide (i.e. all bullets should refer to the same thing). • Don't use small fonts. (Hello!) • Use very few formulas (one per presentation). • Spell-check. A spelling mistake is an attention magnet. Mona Jebril University of Palestine

33. IllustrationsUse suggestive graphical illustrations Prefer an image to text. . A picture is worth 1000 words Mona Jebril University of Palestine

34. Illustrations • Do not put in the figures details you will not mention explicitly. • Do not "waste" information by using unnecessary colors. Each different color should signify something different, and something important. • A few real photos related to your subject look very cool. For some strange reason, rectangles with shadows seem to look much better than without (especially if there are just a few in the figure). • Use strong colors for important stuff, pastel colors for the unimportant. Mona Jebril University of Palestine

35. Discuss! “When people succeed, it is because of hard work. Luck has nothing to do with success.” Do you agree or disagree with the quotation above? Use specific reasons and examples to explain your position. 19 November 2014 Mona Jebril University of Palestine 35

36. The top ten tips for Presenting Yourself with more Impact • http://www.evancarmichael.com/Human-Resources/783/The-top-ten-tips-for-Presenting-Yourself-with-more-Impact.html Mona Jebril University of Palestine

37. ThetoptentipsforPresentingwithmoreImpact • Presenting with Impact is a skill that we can all learn and a skill that pays off many times over because it enables us to have influence through our presentations be they formal or informal. Here are ten tips that, when you embrace them, will enable you to Present with more Impact.1.. Headline what you are going to say. Make the title thought provoking, intriguing, and exciting; so before you start speaking your audience is eagerly anticipating what you are going to say. Focus your presentation around the title theme.2. Manage your State. Before you present makes sure you are in your ‘presentation zone’. Remember the times when you presented brilliantly, the times you controlled your audience, the times you influenced decisions, the times the participants learned effortlessly etc. and recall those feelings before you start to present. Mona Jebril University of Palestine

38. ThetoptentipsforPresentingwithmoreImpact • 3. Own The message. Always totally own the message of the presentation, make it yours and make it in your own words. You have to be totally comfortable with the content you are presenting to present it with Impact. Make sure you practice, practice, practice. • 4. Build Rapport. From The moment you first meet your audience build up rapport with them by making eye contact, mirroring body language and if possible discussing their ideas for the presentation before you start formally. Ensure your presentation answers the question “what is in it for me” for each person in the audience.5. Engage all The Senses. Some people prefer presentations to be primarily visual, some primarily auditory and others primarily through feeling so appeal to all sections of your audience through your use of language, and by structuring the presentation to include visual aids, question and answer sessions and by involvement.6. Engage all learning styles. Each of your audience will have a preferred learning style so structure your presentation to cater for each by answering the questions; ‘Why would I want to know this?’ (for The Reflector ), ‘What is this all about?’ (Activist ), ‘How will it work for me?’ (Pragmatist) and ‘What if I do use it?’ (Theorist). Mona Jebril University of Palestine

39. ThetoptentipsforPresentingwithmoreImpact • 7. Big Picture and Detail. Paint the big picture for those in your audience who need the big picture – tell them what you are going to tell them. (Leave an agenda in view to refer to through the presentation so your audience can see how the presentation is fitting together.) Go through the detail for those that need detail – tell Them, and round off with a great conclusion for everyone – tell them what you told Them.8. Use Influential Language patterns. Studies have shown that great presenters use a variety of influential patterns such as – putting tags at the end of sentences eg “this works doesn’t it?”, mind reading eg “I’m sure as you are listening to this you are as intrigued as I am in influential language”, and there are many more patterns that you can learn.9. Story telling. We learn best through stories so weave stories into your presentation.10. Ask for the order. Always leave your audience clear as to what they should do with the information you have given them and the next steps following the presentation. Don’t do this! Mona Jebril University of Palestine

40. The top ten tips for Presenting Yourself with more Impact • http://www.evancarmichael.com/Human-Resources/783/The-top-ten-tips-for-Presenting-Yourself-with-more-Impact.html Mona Jebril University of Palestine

41. Headline what you are going to say Manage your State. Own The message. Mona Jebril University of Palestine

42. Build Rapport Mona Jebril University of Palestine

43. Engage all The Senses. Mona Jebril University of Palestine

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48. Big Picture and Detail. Use Influential Language patterns. Story telling. Ask for the order. Mona Jebril University of Palestine

49. Engage all learning styles. Mona Jebril University of Palestine

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