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CIorg Workshop @ ACM Group10. 9:00 - 10:30: Supporting and analyzing communities Introduction (15-20 min) Damianos L.E., Holtzblatt L.J. Measuring Community Success: One Size Does Not Fit All (15 min) Huh J., Ackerman M.S. Using Collective Intelligence for Supporting Diabetes Patients
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CIorg Workshop @ ACM Group10 9:00 - 10:30: Supporting and analyzing communities • Introduction • (15-20 min) Damianos L.E., Holtzblatt L.J. Measuring Community Success: One Size Does Not Fit All • (15 min) Huh J., Ackerman M.S. Using Collective Intelligence for Supporting Diabetes Patients • (25 min) Cabitza F., Simone C. Web-Based Surveys As Lightweight Tools To Promote Collective Awareness in Medical Communities Break 11:00 - 12:30: Advanced CI: Brainstorming and deliberation • (25 min) Vivacqua A.S., Expedito C., Galuzzo F., Borges, M.R.S., da Silva, S.T.F. Moving from Ideas to Proposals • (25 min) Klein M. Using Metrics to Enable Large-Scale Deliberation • (15 min) Gartrell M., Beach A. Ramanarayanankrishnaniyer J., Xing X., Lv Q., Han R., Mishra S., Seada K. Integrating Wikipedia, Facebook, and Other Personal Online Context into Collaborative E-Brainstorming Lunch 13:30 - 15:00: Feeding of CI and exploitation of traces (aggregating, organizing, recommending) • (15 min) ) Oral T., Shami N.S. Dealing with the Cold Start Problem when Providing Personalized Enterprise Content Recommendations • (15 min) Hanrahan B., Quintana-Castillo R., Stewart M., Perez-Quinones, M.A. Wiki Atoms: Contributions to Wikis as Atomic Units • (15 min) Chidlovskii B., Faddoul, JB. Sharing the Collective Intelligence between E-mail Applications • (25 min) Convertino G., Hanrahan B. Kong N., Weksteen T., Bouchard G., Archambeau C., Chi E.H., Mail2Wiki: Low-Cost Sharing and Organization on Wikis Break 15:30 - 17:00: Feeding of CI and exploitation of traces (aggregating, organizing, recommending) • Discussion in groups • Brief reports presented from the groups: present wiki notes, photos • Special Issue announcement & future events Conference welcome reception 7:30: Dinner & social
Collective Intelligence In Organizations (CIorg): Tools and Studies Gregorio Convertino1 Antonietta Grasso2, Giorgio De Michelis3, David Millen4, Ed H. Chi1 PARC1, XRCE2, Univ. Milano-Bicocca3, IBM Research4
Why “CI in Orgs”? Web2.0 tools entering organizations: e.g., social networking; sharing of photos, videos, tags, or bookmarks; wikis editing; microblogging. CI refers tothese tools and the processes that they enable on the large scale Research is needed as these tools are designed for the context of organizations
Some Questions For All What are the organizational processes that are best suited to bottom-up organization and what features of CI tools can capture these? What is the degree of domain modeling that the tools need to support to leverage content created and shared? What are available traces from previous activities and how they can be exploited for the current activity and to organize the dynamic knowledge being created? What visualizations and abstractions can help to monitor and make sense of the activities of others? How do factors such as trust, motivation, attribution, and traceability affect information and activity flows in organizations? How can these factors be ‘designed into’ CI tools? What lessons did you learn about metrics and mix of research methods, such field studies and logs analysis, for CI research and design? …
Orthogonal Issues HCI issues for CI tools Requirements for "intelligence" (machine learning, content mining & analysis, etc) Methodological issues Gaps in work process knowledge