The 17 Essential Qualities of a Team Player John C. Maxwell Communication & Collaboration

1. The 17 Essential Qualities of a Team PlayerJohn C. MaxwellCommunication & Collaboration

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3. Developing Communication & Fostering Collaberation

4. Collaboration “Cooperation is working together agreeably; collaboration is working together aggressively.” John C. Maxwell

5. Collaboration Collaboration means taking… 1 great idea + 1 great attitude 100 great patient experiences

6. Cooperative or Collaborative?

7. Perception: See teammates as collaborators, not competitors Attitude: Be supportive, not suspicious of teammates Focus: Concentrate on the team, not yourself Results: Create victories through multiplication

8. You may not be working against the team, but are you working for it? Do you bring cooperation and added value to your teammates – even to the people you don’t enjoy being with?

9. To Become a Collaborative Team Player… Think Win-Win Find someone on the team who you have previously thought of as a competitor, and figure out ways you can share information and work together.

10. To Become a Collaborative Team Player… ComplimentOthers Get together with someone who has strengths in your area of weakness and vice-versa

11. To Become a Collaborative Team Player… Take Yourself Out of the Picture Get in the habit of asking what is best for the team

12. How does collaboration and communication relate? A team is many hearts and ONE voice

13. “Without communication, you don’t have a team; you have a collection of individuals.” John C. Maxwell

14. “A player with passion as well as information and connection is a powerful asset to the team.” John C. Maxwell

15. Do not isolate themselves from others Make it easy for teammates to communicate with them Follow the 24 Hour Rule Give attention to potentially difficult relationships Follow-up important communication in writing

16. “Time alone doesn’t usually fix situations.” John C. Maxwell

17. “Friendship is slow, ripening fruit.” John C. Maxwell

18. “Marriages have vows, football teams have playbooks, partnerships have contracts.” Keep Everyone on the Same Page John C. Maxwell

19. How are we doing when it comes to communication? Are we accessible to each other? Do we make it easy to follow the 24-hour rule?

20. To Become a Communicative Team Player… Be Candid “Speak truthfully but kindly.” John C. Maxwell

21. To Become a Communicative Team Player… Be Quick “When you discover an issue with teammates, find the first reasonable opportunity to address it with them. And invite others to do the same with you.” John C. Maxwell

22. To Become a Communicative Team Player… Be Inclusive “People are up on the things they’re in on.” John C. Maxwell Open communication increases trust, trust increases ownership, and ownership increases participation.

23. Take the Challenge!!