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Model for the Future: TexasOnline- An Innovative eGovernment Portal Solution

Model for the Future: TexasOnline- An Innovative eGovernment Portal Solution. Doug Holt, Director eGovernment /Web Services. TexasOnline Re-Procurement. KEY UPCOMING PROCUREMENT MILESTONES RFO release planned for May 2008 Negotiations start in June 2009 Contract award in August 2009.

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Model for the Future: TexasOnline- An Innovative eGovernment Portal Solution

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  1. Model for the Future: TexasOnline-An Innovative eGovernment Portal Solution Doug Holt, Director eGovernment /Web Services

  2. TexasOnline Re-Procurement • KEY UPCOMING PROCUREMENT MILESTONES • RFO release planned for May 2008 • Negotiations start in June 2009 • Contract award in August 2009

  3. Model for the Future: TexasOnline-An Innovative eGovernment Portal Solution Allan Martin, Manager Enterprise Applications/TexasOnline

  4. TexasOnline – Multiple Descriptors • The Official e-Government Web Portal for Texas • One-stop shopping for government information and services • A public/private partnership with industry leaders in eCommerce technologies that is self-supporting • A secure technical and service infrastructure that can be used by state agencies, universities and local governments

  5. TexasOnline – Our Current Status • 829 Services Online • Over 2.2 million Visitors per Month • Over 1.3 Million Financial Transactions per Month • Thousands of links to State, Local, and Federal Government Websites and Information • State owned infrastructure

  6. TexasOnline –Types of Service –G2C & G2B • Government to Citizens • Application & Renewal of Licenses & Certifications • Order Government Documents (Birth Certificates, etc) • Voter Registration Changes • Easier Searching of linked websites • Government to Business • Application & Renewal of Licenses, Permits, & Registrations • File & Pay Sales Taxes • Electronic Steps to Starting a Business • Easy Filing of Court Documents

  7. TexasOnline – Pop Quiz • What agency hosts a list of Texas State Agencies, their contact numbers, and websites?

  8. TexasOnline – Pop Quiz • What agency hosts a list of Texas State Agencies, their contact numbers, and websites? • State Library and Archives Commission at http://www2.tsl.state.tx.us/trail/

  9. TexasOnline – Pop Quiz • What agency hosts a list of Texas State Agencies, their contact numbers, and websites? • State Library and Archives Commission at http://www2.tsl.state.tx.us/trail/ • What state agency regulates and licenses Medical Radiological Technicians? • Department of State Health Services • Board of Chiropractic Medical Examiners • Board of Podiatric Medical Examiners

  10. TexasOnline – Pop Quiz • What agency hosts a list of Texas State Agencies, their contact numbers, and websites? • State Library and Archives Commission at http://www2.tsl.state.tx.us/trail/ • What state agency regulates and licenses Medical Radiological Technicians? • Department of State Health Services • Board of Chiropractic Medical Examiners • Board of Podiatric Medical Examiners • All the above

  11. TexasOnline – Value Proposition • Why is TexasOnline important to me?

  12. TexasOnline –Types of Service – G2G • Government to Government • Common Payment System • Common Online Authentication System • Common Infrastructure that all can leverage equally • Vehicle for financing high dollar/long term projects • Method of developing standards

  13. Using TexasOnline – Advantages to Government Entities • Robust High-Availability environment provides secure, state-of-the-art infrastructure for all sizes of entities • Secure Common Payment system used directly by state agencies • Economies of scale and leveling of services • Supplements a small or non-existent IT staff • Reduces internal paperwork and can improve cost savings for the government entity • Provides another channel of communications with their customers • Helps establish standards across government • Risk Management -Privacy and security of user data

  14. TexasOnline – Value Proposition • What’s in the future of TexasOnline?

  15. TexasOnline – Some Suggested Services • More real time information for the public (RSS Feeds, Calendars, Local Weather, Local Traffic)

  16. TexasOnline – Some Suggested Services • More real time information for the public (RSS Feeds, Calendars, Local Weather, Local Traffic) • Leveraging Geospatial Technologies (GIS & GPS) (Maps, Directions, Reservations of public venues)

  17. TexasOnline – Some Suggested Services • More real time information for the public (RSS Feeds, Calendars, Local Weather, Local Traffic) • Leveraging Geospatial Technologies (GIS & GPS) (Maps, Directions, Reservations of public venues) • Improved Help Desk Operations for the public (Email responses by keyword, Instant messaging type help)

  18. TexasOnline – Some Suggested Services • More real time information for the public (RSS Feeds, Calendars, Local Weather, Local Traffic) • Leveraging Geospatial Technologies (GIS & GPS) (Maps, Directions, Reservations of public venues) • Improved Help Desk Operations for the public (Email responses by keyword, Instant messaging type help) • Virtual State Field Office

  19. TexasOnline – Some Suggested Services • More real time information for the public (RSS Feeds, Calendars, Local Weather, Local Traffic) • Leveraging Geospatial Technologies (GIS & GPS) (Maps, Directions, Reservations of public venues) • Improved Help Desk Operations for the public (Email responses by keyword, Instant messaging type help) • Virtual State Field Office • Cooperation - Coordination

  20. TexasOnline – Some Suggested Services • More real time information for the public (RSS Feeds, Calendars, Local Weather, Local Traffic) • Leveraging Geospatial Technologies (GIS & GPS) (Maps, Directions, Reservations of public venues) • Improved Help Desk Operations for the public (Email responses by keyword, Instant messaging type help) • Virtual State Field Office • Cooperation - Coordination - Collaboration

  21. TexasOnline – Wrap up • Remember that commercial?

  22. TexasOnline – Commercial Break

  23. TexasOnline – Commercial Break • You never have to wait in line for government service • The government employees that serve you anticipate your needs before you do • Government personnel come directly to your home to deliver services • You are always connected directly to the exact person who can answer your questions

  24. TexasOnline – Commercial Break For everyone else there’s TexasOnline !

  25. TexasOnline – Contact Information • Doug Holt (512) 936-9261 doug.holt@dir.state.tx.us Allan Martin (512) 463-5973 allan.martin@dir.state.tx.us

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