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Fence Sitters & Network Effects

Fence Sitters & Network Effects. Peter Corless 23 October 2003. Linux was hot. Then it was not. 1991 - Linus begins work, v0.02 1992 - Debian GNU/Linux released 1993 - SUSE Linux distribution 1994 - Linux v1.0 releases 1998 - KDE 1.0; a GUI for End-Users 1999 - Red Hat goes public

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Fence Sitters & Network Effects

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  1. Fence Sitters & Network Effects Peter Corless 23 October 2003

  2. Linux was hot. Then it was not. • 1991 - Linus begins work, v0.02 • 1992 - Debian GNU/Linux released • 1993 - SUSE Linux distribution • 1994 - Linux v1.0 releases • 1998 - KDE 1.0; a GUI for End-Users • 1999 - Red Hat goes public • 2000 - Red Hat, Caldera peak, then bust • 2001 - Red Hat & Caldera trough • 2002 - MandrakeSoft goes public,slumps • 2003 - Market picking up, barely MARKET EXPECTATIONS WERE BATTERED

  3. Linux Users — Wild Guesses • 1993: 100,000 est. • 1994: 500,000 est. • 1995: 1,500,000 est. • 1996: 3-5 Million est. • 1997: 1.4 - 4.5 Million est. • 2003: 18 Million? est. • 1997: 230,000 Linux shipments • 1998: 748,000 shipments The Linux Counter http://counter.li.org/

  4. linux.oreilly.com SubscribersYear 2000 • 26% programmer/developer • 19% system administrator • 15% consultant • 8% IS/MIS manager/staff • 7% student • 6% webmaster/web designer/producer • 19% otherSource: O'Reilly Network registered users survey; February, 2000 STILL DRIVEN BY TECHNOLOGISTS, NOT END USERS

  5. Linux Bangalore/2002 Demographics • 61% Developers/Engineers/R&D • 15% Students • 14% Sysadmins/Networking/Internet • 4% Education/Training/Consulting • 6% Other CULTURAL SHIFT OCCURRING; STUDENT ADOPTION

  6. A Guide to Fence Sitting:Barriers to Adoption • Market Competition — Monetary-Political Forces • Microsoft, Unix, etc. • Allied Vendors for Services & Products • Installed Base Inertia • Switching Costs • Redevelopment Costs • Social Barriers — Human Inertia • Status Quo & Laziness • Community/Individual Compartmentalization: States, Markets, market segments, Companies, Business & IT Management, Sysadmins, Developers, Users • Resistance to change-for-sake-of-change • Technological Religion • Indifference Curves • Learning Curves • Quasi-Rationality

  7. Emotional Barriers • “Gravity Wells of the Status Quo” • Loyalty, Satisfaction,Comfort, Joy • Blissful Ignorance & Laziness • “Mountains of Change” • Isolation, Dissatisfaction, Discomfort, Pain • Intimidation of the New • Desires • Gifts & mutually advantageous exchange • Concerns • Coercion & Threats • FUD — Fear, Uncertainty, Doubt

  8. Adoption Curve Systems Admin Community (Server Market) Carpetbaggers & Dot.Com’ers Developers &Early Adopters General Purpose & Specialty Markets (Desktop, Game, Embedded Linux) Technology Champions 1991 1994 1997 2000 2003 2006 2009

  9. Competitive Resistance Points Windows 2000, Mac OS X Windows 98 Windows Server 2003 Windows NT 4.0(1996) Windows NT 3.1 (1993) Solaris 9 Mac OS X 10.2 1991 1994 1997 2000 2003 2006 2009

  10. Successes:Developer/Server Markets • Captured developer, systems administration & technophile attention • Significant inroads in server& appliance markets • Major OEM hardware supporters • IBM, HP, etc. — Even Sun! • GUI & Application Suites mean Linux desktop solutions can pass “blush test” • Still considered too geeky and isolated to compete head-to-head with Windows or Macs. • Sufficient for a Linux user to “fit in” with other OS’s.

  11. Present Barriers:Desktop, Laptop, Devices • Mass Market Mindshare • Fighting “Brand Names” of Microsoft & Apple • No “end-to-end” strategy of server-to-desktop-to-devices (a la .NET, or even iTunes) • High Geek Factor • Not for Home or Office Use? • Still thought of as “technology” not “business” or “family” solution • Few games (PS2-Linux is late-to-the-gate) • Unification vs. Fragmentation • Shades of original Unix shredding • Can laissez faire compete with megalopolies?

  12. Market Tipping • Changing dominant players, or allowing a dominant player to emerge Likelihood of Market Tipping to a Single Technology Low Economies of Scale High Economies of Scale Low Demandfor Variety Unlikely High High Demand for Variety Low Depends Source: Information Rules, pg. 188, Carl Shapiro & Hal R. Varian

  13. Are there economies of scale in the Linux market? • Demand-side economies of scale • “Network Effect” • Metcalfe’s Law = Power of Net = Nodes2 • Superior Utility Value • Performance/Productivity Revolution • Compatibility • Progress & Migration Path • Supply-side economies of scale • Consolidated production • Strong distribution channels

  14. “We Have Met the Enemy,and He is Us” — Pogo • Fractionalization of market due to Linux “flavors” from multiple vendors • Microsoft faces the same problem • There seems to be “tipping” towards dominant Linux vendors & OEM/solutions partners • Intellectual property challenges • Continuing challenge to look at market from “outsider’s” point-of-view. • Technological development must evolve towards user-centered design • Customer and business services will become more important to success than point product features.

  15. Fence Sitter Use Case:Peter Corless • Long-time user of Macintosh, Unix, Windows operating systems • Prefers emacs to vi (old CMU habit) • Has MacOS X, Windows systems • Small business web site on FreeBSD 4.4 • Invested in a (now defunct) Linux startup. • Open-minded, but can’t spend much time on technology (has business to run) • Interest from a “some day I’d love to have time to code, and then I’ll get a Linux box” fantasy.

  16. Barriers for Adoption • Web Site • OS provided by my ISP (Verio. Go hunt them down!) • Why migrate content to another box at same ISP or abandon ISP just to jump to Linux? • Wouldn’t mind if the ISP swapped what site was running on, but only if there was no cost to change. • Linux is killed on the Indifference Curve • No current “killer app” running under Linux for web services that doesn’t also run on BSD • Value of Linux unclear vs. FreeBSD. (Both have perl, php, egrep, emacs, MySQL, etc., right?)

  17. More Barriers for Adoption • Desktop • Marriage to application suites (MS Office) • Key applications on other OS’s (Adobe Photoshop & Illustrator) • Technology “splooge” • Maintaining a third OS is too much • What’s the payback? • Lack of hands-on opportunities • Lack of time to get started & maintain • No “killer app” that makes it all worthwhile

  18. References • http://www.nevod.ru/linux/news/article/linuxmarket.html • http://news.com.com/2100-1001-984010.html • http://www.newsfactor.com/perl/story/11177.html • http://thewhir.com/features/linux-market-share.cfm • http://www.newsfactor.com/perl/story/22290.html • http://www.oreillynet.com/pub/a/mediakit/linuxaudience.html • Information Rules: A Strategic Guide to the Network Economy, Carl Shapiro and Hal R. Varian, Harvard Business School Press, 1999 (ISBN 0-87584-863-X)

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